“can you please explain why i can control my Geeni bulb from the app without WiFi or bluetooth and all functions work fine to control the bulb. the bulb is just a plain white one. it just confuses me is all. thanks.”
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Hi, I'm glad that you raise this over to us. Are you able to contact our Support Team for help on this issue? Our team is determined to resolved issues like this. I sure hope you will still consider our products and we are hoping to change your initial experience. We would love talk to you regarding this. Please contact us via email at [email protected], for online chat support support.mygeeni.com or call us at +1 (888) 232-3143 as soon as you are able so we can resolve this. We are available from Monday - Sunday 10:00AM to 7:00PM EST.
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