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Hi Ken, Thanks for asking about our warranty. A brief answer is that we offer a 1-year Limited Warranty on New Product and a 90-day Limited Warranty on Pre-Owned Product. In order to be able to use these if need be we highly encourage/request that you register your new bike directly with us. Below you will find the link and it will also go into more detail. We do not have any direct locations to facilitate repairs, but we recommend visiting your local bike shop where an experienced professional mechanic can help you further in the most efficient manner. https://gen3ride.com/warranty
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