Questions & Answers

Q: QuestionI need a replacement charger. How can order 1?

Asked 2 years ago by Replacement.

Q: QuestionIs the computer compatible with games like overwatch???

Asked 2 years ago by Adah.

• A:Answer Probably not. Basically only enough power for one game on this one.

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionCan I add a External Graphics Card?

Asked 3 years ago by nunya.

• A:Answer I doubt there is enough power to do that. I think you need to sell me your laptop for parts and move to something bigger and better. (just being silly - but no, I wouldn't trust adding on anything to this computer).

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionWhich power bank is compactable with Geo mini laptop? and can the inbuilt battery be replaced? Geo - GeoBook 120 12.5-inch HD Laptop

Asked 3 years ago by Richard.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer I am sure it eventually will be, but all parts currently are OEM parts and come from the dealer in the UK. This computer is absolutely not worth it if you're thinking about long term use.

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionWhat is a good contact toll free number for Geo? Who services there products in the USA?

Asked 3 years ago by Meeee.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer They don't have a phone number at all. You are genuinely stuck with that email and those people. I am praying Best Buy intervenes as my laptop never worked, but if not, small claims court is where I am being told to go. If you're way past that, I am seeing parts begin to pop up on ebay. Also, I am hearing You Break/We Fix may be a solution. Did you get yours new? Did it come with any kind of styrofoam or a seal? Geo is such a pitiful excuse for a company, and Best Buy should have taken all these back, no questions asked. $70 for a screen??? I can't even get my computer looked at.

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionWe can't turn it on. We fully charged it, then we tried holding down the turn on key for 30 seconds but still no joy. What can we do?

Asked 3 years ago by Anonymous.

• A:Answer Return it if at all possible. Otherwise you must email Geo Computers (pathetic) Warranty department.

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionWhat does the charging light look like when the Geobook 120 is fully charged?

Asked 3 years ago by LLB1.

Q: QuestionMy screen broke can it be repaired

Asked 3 years ago by Anonymous.

• A:Answer Hi there, unfortunately accidental damage is not covered by the warranty, but if you contact the Geo Support Team at www.geo-computers.com/support we will be able to provide you with the specs for the screen, so that you can search for a replacement. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionWhat kind of charger does it take and do you guys sell more chargers?

Asked 3 years ago by Gage.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer Hi Gage, please contact the Geo Support Team at www.geo-computers.com/support so that we can assist you further. Thank you!

  Answered 3 years ago by Support

  
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Q: Questioncan you get sims 4 through origin on the geobook? and does is it good for mods etc with the storage? also does the battery last long? thanks

Asked 3 years ago by Anonymous.

• A:Answer Sims 4 recommends an i5 processor to run, so the GeoBook 120 will not be able to run it. The battery life of this device will depend on several factors, including; what software you are running on the device, your charging habits, and how long you have had the device for. When tested from new, this device had an average battery life of approximately 10 hours. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionDoes it have a capture card?

Asked 3 years ago by 12345.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

Q: QuestionI have a question does this laptop work good for gaming? Also recorded like video games and speaking

Asked 3 years ago by Ayo.

• A:Answer Hi Ayo, it will depend on what games you want to run as each game will have different system requirements. So you will need to check the system requirements for the games you want to run, and compare them against the GeoBook 120 Minecraft Edition specs. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionWhat are the specs for a replacement cord?

Asked 3 years ago by Anonymous.

• A:Answer Hi there, if you contact the Geo Support Team at www.geo-support.com/support we will be able to provide you with the specs. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionCan I use RealBridge in this laptop?

Asked 3 years ago by AF17.

• A:Answer Hi AF17, to check if the GeoBook 120 can run this app, you will need to check the system requirements of RealBridge and compare them against the GeoBook 120 specs. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionDoes it follow the Minecraft updates like caves and cliffs?

Asked 3 years ago by Ocean.

• A:Answer Hi Ocean, the Minecraft that comes included with the GeoBook 120 Minecraft Edition follows all updates released by the Microsoft Store. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionIs this in S mode?

Asked 3 years ago by tracy.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer Hi Tracy, the GeoBook 120 is preinstalled with Windows 10 in S mode. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionWhy can’t I find a keyboard cover that fits the geobook 120 ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer It was only in production a very short time. Lots of defects.

  Answered 2 years ago by NeedingBestBuyMiracle

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Q: QuestionCould this be traded in for any value?

Asked 3 years ago by Lala.

This question was asked about the related product: Geo - GeoBook 120 12.5-inch HD Laptop - Intel Celeron Dual Core Processor - 4GB Memory - 64GB eMMC

• A:Answer Hi Lala, you'd need to contact Best Buy customer services for more information about trading in items. If you have any questions about your GeoBook 120 please contact the Geo Support Team at www.geo-computers.com/support. I hope this helps!

  Answered 3 years ago by Support

  
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Q: QuestionCan you download films on this.

Asked 3 years ago by Anonymous.

• A:Answer Yes, provided you have access to a network and enough remaining space on your hard drive for the file.

  Answered 3 years ago by JoeWBVerified Purchase

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