Questions & Answers

Q: QuestionDoes this air purifier have a HEPA filter?

• A:Answer Yes, this air purifier uses a Genuine HEPA PURE™ filter to capture 99.97% of particles as small as 0.1 microns.

Q: QuestionWhat size room is this air purifier ideal for?

• A:Answer This air purifier is ideal for medium to large rooms, up to 743 square feet.

Q: QuestionWhat is the warranty period for this air purifier?

• A:Answer This air purifier comes with a 3-year warranty for both parts and labor.

Q: QuestionHow often does the Intellisense Air Quality Indicator measure air quality?

• A:Answer The Intellisense Air Quality Indicator measures the room's air quality 60 times per minute.

Q: QuestionDoes this air purifier help reduce odors?

• A:Answer Yes, the carbon pre-filter helps reduce odors from smoking, cooking, and pets.

Q: QuestionHow do you put it in auto mode

Asked 6 months ago by Bnessa3.

• A:Answer To activate Auto Mode on your GermGuardian AC4880G, press the Power/Fan Speed button to turn the unit ON. The air purifier will start in Auto Mode by default, and the display will show an "A" for 5 seconds before switching to the Air Quality Index (AQI). While in Auto Mode, the fan speed adjusts automatically based on the air quality detected. If higher particle levels are detected, the fan speed will increase; once the air quality improves, the fan speed will lower. You can keep the unit in Auto Mode 24/7 for best results. To exit Auto Mode, press the power button again to cycle through the other fan speed settings.

  Answered 6 months ago by Customer Support

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Q: QuestionI need an air purifier good enough to deal with mold in the air .is this recommended for use against mold spores

Asked 8 months ago by Kittie.

• A:Answer Hi, Thank you for reaching out to Guardian Technologies Customer Support. As checked, for the model number you provided, AC4880G, this air purifier is designed to help remove mold spores, bacteria, odors, dust, and other airborne particulates in your home, contributing to cleaner and healthier indoor air.

  Answered 8 months ago by Dan O

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Q: QuestionDoes this model produce ozone?

Asked 10 months ago by cable.

• A:Answer Greetings, The GermGuardian AC4880G Tower Air Purifier is Zero Ozone Certified, meaning it does not produce ozone during operation. Its UV-C light technology is designed to reduce airborne germs without emitting ozone, ensuring safe use in your home.

  Answered 10 months ago by Dan O

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Q: QuestionDoes it generate “white noise” to cancel out other sounds & help in sleeping?

Asked 3 months ago by Rick.

• A:Answer The higher the power level, the louder it is. At max power 3, I can still talk on the office phone with it about 5 feet away without any problem. But I can hear it.

  Answered 3 months ago by ThumbsUpForSonyVerified Purchase

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Q: Questionwhat does a flashing red light mean?

Asked 4 months ago by Mark.

• A:Answer Flashing red light on the unit, means replacement filter is needed once replaced reset is necessary as well.

  Answered 4 months ago by Customer Support

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Q: QuestionIs this AAFA CERTIFIED

Asked 6 months ago by Anonymous.

• A:Answer No, the GermGuardian AC4880G (743 sq. ft. Tower) is not AAFA (Asthma and Allergy Foundation of America) certified.

  Answered 6 months ago by Customer Support

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Q: QuestionI have this air purifier and presently it is on the floor in my office. Will it work as well on top of a chest of drawers closer to the ceiling? (Trying to gain more floor space.)

Asked 7 months ago by Kim.

• A:Answer Hi, thank you for reaching out to Guardian Technologies Customer Support. Yes, you can place your Germ Guardian AC4880G air purifier on top of a chest of drawers as long as the surface is flat and stable, there's enough space around it for proper airflow, and it's not too close to the ceiling. It doesn’t need to be on the floor to work effectively—elevating it can actually improve air circulation. If it is more convenient you may also chat with us on www.Guardiantechnologies.com. We are available to chat Monday through Friday from 8am to 9pm EST.

  Answered 7 months ago by Dan O

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Q: QuestionDoes this help with pet dander and dust?

Asked 9 months ago by Dogmom.

• A:Answer Yes, the GermGuardian AC4880G Tower Air Purifier is designed to help with pet dander and dust.

  Answered 9 months ago by Dan O

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Q: QuestionCan the filters be found on Amazon as well? I’ve seen some when I typed it in but I don’t know if they’re genuine ones or safe to use

Asked 9 months ago by Nicole.

• A:Answer Yes

  Answered 6 months ago by HectorFVerified Purchase

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Q: QuestionDoes this product eliminate mold in a shower area?

Asked 10 months ago by Etg.

• A:Answer GermGuardian Intelligent 22"" Tower air purifier helps to reduce germs and viruses, filter odors, and trap allergens with 3 layers of protection. Containing a Genuine HEPA PURE™ filter, optional UV-C light, and an activated carbon pre-filter, this air purifier delivers crisp, refreshing air to your home. Not recommended using in the shower area for safety.

  Answered 10 months ago by Dan O

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Q: QuestionWhat is the major big difference between this model :GermGuardian Air Purifier AC4820 and this model here GermGuardian Air Purifier AC4880G besides the price, the design and the extra 3 square ft of room it supposedly covers?

Asked 1 year ago by ConcernedConsumer3974.

• A:Answer The difference mainly is the design, color and everything else with performance and specs are the same.

  Answered 1 year ago by Dan O

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Q: QuestionThe red lite is blinking and I replaced the filter and it will not go out. What do I need to do

Asked 1 year ago by Littlejoe.

• A:Answer Press and hold the power button for 3 seconds to reset the filter reset indicator.

  Answered 1 year ago by Dan O

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Q: QuestionIs the filter washable?

Asked 1 year ago by LindaDM.

• A:Answer The instructions do not recommend washing the filter.

  Answered 1 year ago by consumerVerified Purchase

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Q: QuestionDoes this detect mold with a flashing light indicator?

Asked 1 year ago by Chris.