Questions & Answers

Q: QuestionHow long does it take to charge a new fitbit advanced 2 ? this is a new device to me and naturally I will have a lot of questions, unfortunately devices do not come with a hard copy manual. Instead the buyer has to go there and there and do this and that.

Asked 1 year ago by Cecile.

• A:Answer Your Fitbit Sense 2 should charge from about 30% to 100% in about 2-3 hours,

  Answered 1 year ago by rybskip

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Q: QuestionDoes it check glucose levels?

Asked 1 year ago by JL.

• A:Answer It does not check glucose. I purchased mine because it had an ECG in it so I could check my heart. It stopped not working correctly and when I took it back to Best Buy, they offered no help or exchange and even had a really bad attitude. Beware, Best Buy only lets you return an Item I think its 10 days after purchase and I am not sure if its even that long. I have done a lot of business with them, but I have chosen other stores in which to spend my money because of this. Good luck.

  Answered 1 year ago by GingerVerified Purchase

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Q: QuestionIs this compatible with iOS version 17.6.1?

Asked 1 year ago by SaberV.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)

• A:Answer Yes, it is.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes the Sense 2 come with a time counter: either count down and/or running timer? If so, can it run in the background?

Asked 1 year ago by DaveD.

• A:Answer yes

  Answered 1 month ago by JNC1

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Q: QuestionDoes it measure/track your stress level?

Asked 1 year ago by Rcalkins.

• A:Answer It does notify you if there appears to be moments of stress throughout the day.

  Answered 1 year ago by HannahB

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Q: QuestionMy husband is a diabetic. Can this help monitor blood sugars?

Asked 1 year ago by Pam.

• A:Answer HI, Pam. Fitbit Sense 2 cannot measure blood sugar, but the app has a place to manually log glucose levels and related symptoms. To know more, check out: https://support.google.com/fitbit/answer/14236603 For any other questions or concerns, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes this come with a free trial for Fitbit Premium?

Asked 1 year ago by will.

• A:Answer Hi, Will. The Fitbit Sense 2 comes with a free 6-month Fitbit Premium subscription. For more information about the Fitbit Sense 2, please visit this: https://support.google.com/fitbit/answer/14237106 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes it measure blood glucose level ?

Asked 1 year ago by Palak.

• A:Answer Hi, there. The Fitbit Sense 2 does not measure a blood glucose level. For more information about the Fitbit Sense 2, please visit this: https://support.google.com/fitbit/answer/14237106 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionWhat is the size of the wristband?

Asked 1 year ago by Eniegirl.

• A:Answer Hi, Enie. The small band fits a wrist between 5.5 - 7.1 inches, while the large band fits a wrist between 7.1 - 8.7 inches. For more information, please visit this: https://help.fitbit.com/manuals/sense_2/Content/manuals/Topics/General%20Info%20and%20Specifications/Wristband%20size.htm For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes this device have fall detection?

Asked 1 year ago by Me.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)

• A:Answer Hi, there. Sense 2 doesn't have the fall detection feature. To learn about Sense 2 features, see: https://www.fitbit.com/global/us/products/smartwatches/sense2 For further help, reach out through phone, chat, social support, or through our community forums: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes the sense read blood sugar?

Asked 1 year ago by Ally.

• A:Answer No ma’am not to my knowledge.

  Answered 1 year ago by CollegeStudentVerified Purchase

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Q: Questionwho makes the blood o2 sensor? Does this watch match up with the apple phone?

Asked 1 year ago by Anonymous.

• A:Answer Hi, there. The Fitbit app is compatible with most popular phones and tablets. Check the compatibility requirements here: https://www.fitbit.com/global/us/technology/compatible-devices Also, for more info about the SpO2 sensor, visit: https://support.google.com/fitbit/answer/14226120 For any other questions or concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionCan you see and send texts and answer phone calls with an IPhone with this watch?

Asked 1 year ago by Avery.

• A:Answer You can answer the phone and see text messages, but you cannot send texts with an iphone.

  Answered 1 year ago by CollegeStudentVerified Purchase

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Q: QuestionCan you receive and send texts through this watch?

Asked 1 year ago by Avery.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)

• A:Answer Hi, Avery. You can receive notifications and send quick replies on Fitbit Sense 2 using an Android phone. To receive notifications, please visit this: https://support.google.com/fitbit/answer/14225533 To send a quick replies, you can follow the steps here: https://support.google.com/fitbit/answer/14237935 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes this watch have internal GPS tracking?

Asked 1 year ago by Butch.

• A:Answer Yes

  Answered 1 year ago by bbstVerified Purchase

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Q: QuestionHow does fall detection work, do you just make a call on the watch?

Asked 1 year ago by LW.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Yes, we can make calls from the watch.

  Answered 1 year ago by AkhilasiriGVerified Purchase

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Q: Questionwhat is the battery life

Asked 2 years ago by rick.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Mine lasts about a week. It genuinely depends on the settings you have set.

  Answered 2 years ago by TLBWV

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Q: QuestionDoes it have fall detection

Asked 2 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer No it doesn’t. I mainly got it for the stress notification and the recovery of my body. As a manager sometimes I don’t notice when I’m stressing out or heart rate is evaluating, so the the sense actually vibrates when it feels you’re stressing and it makes you take a calm test or deep breaths. I’m also a gym person and I can overwork myself with physical labor at work and going to the gym 5 to 6 days a week. The sense lets you know if your body is ready for a light, moderate, or heavy workout, so it eliminates the chances of injury in f yourself or getting sick. Of course the sleep tracker is still apart of it, but I love the figure for diabetic people. I got my mother in law one so that while she’s out she can see her blood sugar levels or even around the house.

  Answered 2 years ago by Hulkcookie87

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Q: QuestionDoes the watch Measure sugar glucose daily?

Asked 2 years ago by Sunshine.

• A:Answer No

  Answered 2 years ago by DulceS

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