Questions & Answers

Q: QuestionCan the batteries be removed for charging?

Asked 3 months ago by John.

• A:Answer Thanks for asking, John. No, the Nest Cam (Battery) doesn’t allow you to remove the battery directly for charging. You’ll remove it from the magnetic mount and plug it into a power source using the provided cable and power adapter. Here’s a link with more information: https://support.google.com/googlenest/answer/11052520?hl=en

  Answered 3 months ago by Google Team

  
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Q: QuestionWill this camera record and hold data without WiFi ?

Asked 3 months ago by J.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer Thanks for the inquiry, J. The Nest Cam (Battery) needs wifi to take advantage of all its features. If it does go offline, it has enough internal memory to store up to one hour of recorded events when they're offline. Check out this link for more information: https://support.google.com/googlenest/answer/9242083

  Answered 3 months ago by Google Team

  
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Q: QuestionWhat's the battery life for these cameras? For a reasonable motion detection (say 30 times a day) and 30 secs video capture?

Asked 3 months ago by Sathya.

• A:Answer Hi there, Sathya. The battery consumption on the Nest Cam (Battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge: Busy - About 1 month battery life (about 25 - 30 recorded events per day) Typical - About 2.5 months battery life (about 13 - 16 recorded events per day) Quiet - About 6 months battery life (about 2 - 5 recorded events per day) Here’s a few tips to conserve battery: 1. Optimize its video quality. 2. Shorten the length of time for which events are recorded. 3. Take longer to begin recording between events. We’re just a click away if you need support: https://support.google.com/googlenest/gethelp

  Answered 3 months ago by Google Team

  
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Q: QuestionWhich generation?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer Hey there. The Nest Cam (Battery) is our first generation of this product. For more insight on all our devices, here’s a link: https://support.google.com/googlenest/answer/9259110

  Answered 4 months ago by Google Team

  
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Q: QuestionCan these cameras be hard wired?

Asked 5 months ago by Sammy.

• A:Answer Thanks for asking, Sammy. Yes, the Nest Cam (Battery) can be plugged into an outlet to get continuous power. Here’s a link with more details: https://support.google.com/googlenest/answer/10481582

  Answered 5 months ago by Google Team

  
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Q: QuestionDo I have to subscribe to a service in order to get camera feed to my phone?

Asked 6 months ago by Mary.

• A:Answer Hi there, Mary. No, the Nest Cam (Battery) doesn’t require a subscription to view your camera feed on your phone. However, having Nest Aware does unlock additional features such as continuous video recording, person detection, and more. Here’s a link with more benefits: https://support.google.com/googlenest/answer/9233159?hl

  Answered 5 months ago by Google Team

  
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Q: QuestionHow do I set up my cameras to record and keep all recording (not just events)?

Asked 7 months ago by Anonymous.

• A:Answer Thanks for asking. To unlock continuous recording on the Nest Cam (Battery), you’ll need a Nest Aware subscription. It adds additional features such as continuous video recording, person detection, and more. Here’s a link with more benefits of getting Nest Aware: https://support.google.com/googlenest/answer/9233159?hl

  Answered 7 months ago by Google Team

  
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Q: QuestionWhat generation is this product?

Asked 7 months ago by Generation.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer Generation 2

  Answered 7 months ago by Gregg

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Q: QuestionCan you use these international?

Asked 10 months ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by DavidL

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Q: QuestionI was told the nest app is good with 2nd generation nest camaras now I'm told no

Asked 10 months ago by Me.

• A:Answer I use it on my Google Home.

  Answered 1 month ago by DavidL

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Q: QuestionIf I plug the camera into 120VAC all the time, what is the camera's life expectancy? Note that I am not asking about battery life, I am asking about the life expectancy of the overall camera when plugged into 120 VAC all the time.

Asked 11 months ago by JustMe.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer I have had my cameras plugged into 120 and they have run flawlessly for 5 + years.

  Answered 8 months ago by Rosie

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Q: QuestionI puchased the Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow Model:GA02077-US SKU:6559342 Does each of the cameras come with its own Cable with AC Adapter/Plug-in?

Asked 1 year ago by karen.

• A:Answer Thanks for asking, karen. The Nest Cam (battery) 3 pack comes with a single cable and power block with purchase. If you're looking for more they are sold separately.

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionWhat is the maximum run for these cameras using POE, before you need a power booster for the ethernet run?

Asked 1 year ago by Poweroverethernet.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer None of the Nest cameras support a wired connection for video. The older one supports a USB power connection, while this one supports a flexible connector that permits power from a line adapter (USB) or a solar panel. Wasserstein (a third party company) make a PoE adapter for about $30, but it's only going to be for power. You'll still use WiFi for the data connection.

  Answered 10 months ago by Anonymous

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Q: QuestionWhat is the best security camera you have? The best picture quality and the best resolution that can be used with an apple iPad.

Asked 1 year ago by Nine245.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer Google nest

  Answered 4 months ago by user567853Verified Purchase

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Q: QuestionWhat internet works with google nest cameras.

Asked 1 year ago by Tracy.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer Nakgear, orby.

  Answered 7 months ago by AndrewB

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Q: Questiondo 2 power cord come with the 2 pack ?

Asked 1 year ago by janice.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer No

  Answered 1 year ago by user940761

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Q: QuestionWill these work indoors, to see who is at the door in an apartment building?

Asked 1 year ago by Harmony16.

This question was asked about the related product: Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow

• A:Answer They work both indoor and outdoor so yes. If you have the subscription you can also set up familiar faces so it can tell you when someone you know is in sight.

  Answered 1 year ago by JonathanP

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Q: QuestionIf I place the cameras on a windowsill facing out word to the sidewalk will I be able to see what is occurring at night. I'm planning on using this for my reactive dog

Asked 1 year ago by Anonymous.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer You will get reflections

  Answered 1 year ago by Jimw

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Q: QuestionHow much is the cloud storage for google nest outdoor camera

Asked 1 year ago by CW.

This question was asked about the related product: Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow

• A:Answer Ive had it for a while it seems to store up to 30 days at a time in the cloud then erases it. You have the option to download video clips if needed. But seems to not have a limit on cloud space other then time.

  Answered 1 year ago by JonathanP

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