Questions & Answers

Q: QuestionHow long are the cables ?

Asked 5 years ago by Anonymous.

• A:Answer The total cable length is 25 ft (7.5 m). It comes in two parts: a 10 ft (3 m) captive cable that plugs into an outdoor power adapter with a 15 ft (4.5 m) power cord.

  Answered 5 years ago by Nest Support

  
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Q: QuestionDoes this camera package have the ability to send a notification to I phone if there is any motion detected in the field of view ? Can this be used indoor as well ?

Asked 5 years ago by Robtweet.

• A:Answer Nest cameras can send notifications to multiple devices, including an iPhone — as long as it has the Nest app installed. Nest outdoor cameras are designed for outdoor use, and may not perform as well when placed indoor. For instance, Nest Cam Outdoor doesn't have a stand which may make it hard to place it indoor. You may need to get a mounting plate to hold your camera.

  Answered 5 years ago by Nest Support

  
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Q: QuestionCan the Nest system be hooked up to a TV for viewing?

Asked 5 years ago by Burkey.

• A:Answer You can stream the live feed of a Nest camera on a TV with built-in Chromecast or if you connect a Chromecast through the TV's HDMI port. This can only be initiated through voice commands from Google Assistant on your phone/tablet, or on Google Nest and Home speakers/displays. You can find the details on how to stream your Nest Cam's live feed on your TV here : https://support.google.com/googlenest/answer/7529598

  Answered 5 years ago by Nest Support

  
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Q: Questioncan i hook this up in my horses stall wich is about 8 miles from my house where she boards.there is wifi at the barn and i have wifi at home.can i some how pick up my video to my phone?

Asked 5 years ago by isabelle.

• A:Answer Yes, as long as you have wifi at the barn that is fast enough, you can log into the camera from the other side of the world.

  Answered 5 years ago by evaunit01berserkVerified Purchase

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Q: QuestionHow much per month for monitoring

Asked 5 years ago by Nina.

• A:Answer You can live-stream the view of your Nest camera and record 3 hours into the past without charge. if you want your Nest camera to record further into the past and use advanced features and alerts, you can choose one of our Nest Aware options. You can take a look at Nest Aware features and subscription options here : https://support.google.com/googlenest/answer/9248438

  Answered 5 years ago by Nest Support

  
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Q: QuestionI know it comes with power adapter, but does it come with 2 for both cameras??

Asked 5 years ago by loopdog1.

• A:Answer Yes, one power adapter for each camera. For example, if you bought the 2-pack Google - Nest Cam Outdoor, you should receive 2 cameras and 2 power adapters.

  Answered 5 years ago by Nest Support

  
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Q: QuestionThe specifications say the camera can be used to -4°F, has anyone had any issues with the camera below those temperatures? I live in the Midwest and while it's not very often we see temps colder than that it does seem to happen a couple times per winter.

Asked 5 years ago by Matt.

• A:Answer Nest Cam Outdoor has been tested to operate normally within the temperature range of -4°F and 113°F (-20°C and 45°C). Under any temperature outside this range, you may see a drop in the video stream quality.

  Answered 5 years ago by Nest Support

  
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Q: QuestionI need to hook up a camera so people in two interior offices can see who is arriving at a front door they can not see. What do I need to be able to have the camera show up as a small Picture on computers in two separate offices?

Asked 5 years ago by SKIP.

• A:Answer You can access to Nest Cam Outdoor's video stream in the free Nest app on a mobile device or at home.nest.com on a computer. Multiple computers and phones can have access to your Nest Cam Outdoor. You can invite others in the Nest App or Google Home app to access on a mobile device. This will give them access to all your Google Nest products in your home. On a computer, you can share your Nest Cam Outdoor's live stream in 2 ways. You can either create a password protected link to share with up to 10 people or a public link (no password needed) with as many people as you like. Keep in mind, anyone with the link will be able to access the live stream if it is not password protected. You can find more detailed info about sharing your live stream with others here: https://support.google.com/googlenest/answer/9227530?hl=en

  Answered 5 years ago by Nest Support

  
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Q: QuestionWell this camera work both had 2.4 gigahertz and 5 GHz

Asked 5 years ago by Tomi.

• A:Answer In the United States, Nest Cam Outdoor can connect to both 2.4GHz and 5GHz bandwidths. But, Nest Cam Outdoor can only connect to 2.4GHz bandwidth in Europe and Canada.

  Answered 5 years ago by Nest Support

  
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Q: Questionare the cameras battery powered or do they require to be plugged in to an outlet?

Asked 5 years ago by me.

• A:Answer Nest cameras are designed to be plugged into a standard power outlet. It doesn't have a battery. You can go to this link https://support.google.com/googlenest/answer/9251085?hl=en&ref_topic=9360528 to know more about Nest Cam Outdoor.

  Answered 5 years ago by Nest Support

  
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Q: QuestionHow far apart can the cameras be placed?

Asked 5 years ago by Cyn.

• A:Answer Placing your Nest cameras depends on your needs. There is no limit to how close they can be to each other. You can check out this article to find out more about the ideal location of your cameras: https://support.google.com/googlenest/answer/9208999?hl=en Keep in mind that Nest cameras require Wi-Fi connection for video streaming and notifications . So, you may want to make sure they are within the range of your home Wi-Fi. You can find more information about it under "How can I tell my Wi-Fi is good enough?" here: https://support.google.com/googlenest/answer/9251085

  Answered 5 years ago by Nest Support

  
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Q: QuestionDo this camera rotate

Asked 5 years ago by Kboyd.

• A:Answer Yes. Nest Cam Outdoor supports 360° rotation, so you’ll always be able to turn your image right side up. You can either twist the camera, or flip the video with Nest app. For more information, you can visit this link: https://support.google.com/googlenest/answer/9219187?hl=en&authuser=0

  Answered 5 years ago by Nest Support

  
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Q: QuestionMy nest outdoors worked great..even had picture of a criminal drive by. Since google took over my nest does not work at all...very disappointed

Asked 5 years ago by Anonymous.

• A:Answer Sounds more like an ID-10-t error more then google. perhaps you might want to head to the review section

  Answered 5 years ago by evaunit01berserkVerified Purchase

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Q: QuestionI have a Tri band Router so do these work with 2GHz and 5GHz?

Asked 5 years ago by Gonzo.

• A:Answer Nest Cam Outdoor is capable of utilizing both 5GHz and 2.4GHz in US and Mexico. However, for the rest of the world, we designed Nest Cam Outdoor to function on 2.4GHz only due to regulations on Outdoor Wi-Fi products. You can find more detailed information on how our products work with Wi-Fi bandwidths in this article : https://support.google.com/googlenest/answer/9246544?hl=en

  Answered 5 years ago by Nest Support

  
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Q: QuestionDoes the camera connect directly to either your modem or an extender? I can run ethernet cable to do this. I don't think my WiFi is strong enough.

Asked 5 years ago by TexasGal.

• A:Answer Nope. You can connect the Nest Camera to your home’s Wi-Fi network, just like other Nest products. They cannot currently use a wired ethernet connection to stream video. To learn more about outdoor Camera, you can click this link: https://support.google.com/googlenest/answer/9251085?hl=en&ref_topic=9360528

  Answered 5 years ago by Nest Support

  
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Q: QuestionI need a security camera that will work in tijuana B. C will this camera work in Mexico or any suggestions on good top of the line indoor/ outdoor camera, night vision, sound wireless would be great

Asked 5 years ago by Anonymous.

• A:Answer Cameras will do the job you won’t regret it

  Answered 5 years ago by Jennifer

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Q: QuestionDo these have to be plugged into an outlet?

Asked 5 years ago by Stick.

• A:Answer Yes, you need a power source.

  Answered 5 years ago by Pup13Verified Purchase

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Q: QuestionWill the camera work if it gets it power from a circuit on a photo cell?

Asked 5 years ago by Fred.

Q: QuestionHow much does it cost to have it installed. Hard wired

Asked 5 years ago by Dw.

• A:Answer Easy to do yourself.

  Answered 5 years ago by Dennis

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