“Will the connect help with the extra sensor for the thermostat? My sensor is on a different floor and it won’t connect to the thermostat”

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• No, this product is not compatible with your needs.

  Answered by CommunityAnswer 6 years ago

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• The Nest Connect won't help with the Nest Thermostat connecting to WiFi. The Nest Thermostat connects through bluetooth while the nest Connect works through Nest Weave. If you're still experiencing issues with the Nest Thermostat, please reach out to any of our live support channels available here: nest.com/help

  Answered by Nest Support 6 years ago

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