“How do I identify what generation my Nest thermostat is? Also, if it is a 1st or 2nd generation thermostat that does not work with the temperature sensor, is there a trade-in offer for upgrading to a current generation thermostat?”

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• Yes must have the nest 3rd gen in order for it to work with the sensors.

  Answered by Chris 6 years ago

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• You can follow this link to help determine what generation Nest Learning Thermostat you have: https://nest.com/support/article/How-can-I-tell-which-Nest-Learning-Thermostat-I-have At this time we do not have an upgrade or trad-in program, but we'll be happy to pass this up as a suggestion on your behalf.

  Answered by Google Nest Support 7 years ago

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• If you go onto your Nest app and touch the gear icon, you can scroll down to the bottom and touch your thermostat icon. Scroll down and touch "Technical info" - it will show you the model number and serial number which would indicate if it's 3rd generation or not.

  Answered by Hael 6 years ago

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