“Having trouble understanding how many apps I need to have for a Google Nest battery doorbell which stores video for up to 30 days. Otherwise, we only have basic needs as a doorbell and video of any activity. Also, do these apps work with a VPN in place?”
Answer This Question
1-2 of 2 Answers
I have several Google devices. Nest protect smoke and carbon monoxide detectors which use the Nest app. Google hub max which has a camera that uses Nest app. All my other devices use Google Home App. Once both are installed you can access the Nest app from within the Google Home App. It all works very well together.
Sorry, there was a problem. Please try again later.Hello there, Steve! Thanks for your inquiry. You’ll only need the Home app for the Nest Doorbell (battery). If you have Nest Aware, your doorbell’s video stream is recorded and saved securely and privately in the cloud so you don’t need a separate app or storage. Check this link to learn more: https://support.google.com/googlenest/answer/9233159 Also, we don’t recommend using VPN with Nest products as high firewall security or parental controls can block communication with Nest servers, and may cause Wi-Fi connection issues. You can visit these links for more details: Wi-Fi networks that are incompatible or aren’t recommended: https://support.google.com/googlenest/answer/9249905 Recommended Wi-Fi network and router settings: https://support.google.com/googlenest/answer/9240155
Sorry, there was a problem. Please try again later.