“my phone did not com with a usb connection to go into the computer to transfer photos from the phone. tried buying one from the store that fit the phone but can not get it to transfer, I'm I doing something wrong or do I need one that is for pixel?”
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Try removing the SIM card from your old phone and putting it into your new one. Anything you have stored on your server's cloud should automatically transfer to the new phone as should your phone service and number.
Sorry, there was a problem. Please try again later.This should have come with a white rapid charger and USB cord that detaches from the charger and can be plugged into the computer. I purchased mine new and have not had any problems connecting it to my computer with the supplied cord. The other night I did have to use a third party cord and it did take my computer longer to recognize and I had to flip the plug and reattach once or twice for it to be detected. It could be your USB cord is defective. You should be able to use any cord that has the required connectors without it being a Pixel/Google branded one.
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