Questions & Answers

Q: QuestionHow to text on this model

Asked 11 months ago by cat4904.

Q: QuestionPhone stopped charging. It is less than a year old. Is there anything I can do.

Asked 2 years ago by Anonymous.

• A:Answer Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7. For help with charging tips, please visit: https://goo.gle/ChargingTips If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us).

  Answered 1 year ago by Google Team

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Q: QuestionHi ,is this unlocked pixel phone be used in the Philippines?

Asked 2 years ago by Mc.

• A:Answer it is for usa but it has many freq bands so likely some might work better or best depending on your mobile carrier. i mean phones have freq or bands for specific regions or countries, phones in philippines have different sets of freq or bands than usa, so you might get some of the freq available i your country and carrier. you likely get calls, sms and connect internet but your internet connection not the best. check websites that list your carrier freq and compare it to this phone model to be sure. a pixel 6 is working in new zealand so no reason for pixel 7 not to work in your country

  Answered 2 years ago by maxi

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Q: QuestionHow do I call geek squad protection plan customer service?

Asked 2 years ago by Anonymous.

Q: QuestionCan I use it in the Dominican Republic (Claro or Altice) without problems?

Asked 2 years ago by Dar.

• A:Answer Yes, no problems

  Answered 1 year ago by RowassVerified Purchase

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Q: QuestionWhy is this phone $250 cheaper from Best Buy than it is from Verizon? Are there features that I am not getting from Best Buy?

Asked 2 years ago by Anonymous.

• A:Answer No.

  Answered 2 years ago by VeronicaMVerified Purchase

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Q: QuestionI purchased this phone for my Mom, who lives in India. Can she use this phone in India?

Asked 2 years ago by Ram.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Snow

• A:Answer Hi there, The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in India and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in India, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in India. Ask your mobile phone carrier if the Pixel 7 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside of the United States. For more information feel free to visit our Google Store help center.

  Answered 2 years ago by Google Team

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Q: QuestionHi. If I purchase an unlocked Google Pixel 7 will it be compatible with my Xfinity Mobile plan?

Asked 2 years ago by Z.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Lemongrass

• A:Answer I bought the unlocked version and am using it with T-Mobile and it works just fine. I am unsure about Xfinity mobile but will assume that it works for all carriers

  Answered 2 years ago by J3ENATORVerified Purchase

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Q: QuestionCan I get the "unlocked, activate today" price if I currently have Spectrum and want to replace my current phone?

Asked 2 years ago by John.

• A:Answer Yes, the phone comes unlocked.

  Answered 2 years ago by DaveVerified Purchase

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Q: QuestionWhen making the purchase, it asks me to choose a network among 4 options. If I choose one of these options, can I eventually stop using that provider and use a foreign provider in my country? I am visiting the USA for a couple months from Colombia

Asked 2 years ago by Robin.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Snow

• A:Answer Choose an unlocked phone. Then purchase prepaid minutes. If your going to use it for a short while.

  Answered 2 years ago by bestbuypurchase1Verified Purchase

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Q: QuestionCan I buy Activate today, and immediately put a TELCEL SIM in it? (Mexico company) I have already seen that this pixel 7 works well with TELCEL

Asked 2 years ago by Alan.

• A:Answer No. If you want use your choice of sim I think you should go for Active later it's actually unlocked phone. Activate today is not completely unlocked phone

  Answered 2 years ago by NagdeepVerified Purchase

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Q: QuestionDoes the Google pixel 7 work in Mexico? Another question I have is, what is "Activate today" and also "Activate later", what is the difference?

Asked 2 years ago by Alan.

• A:Answer Activate later will be the unlocked phone ready to use with any Carrier. Activate now means, you will have to go with a selected provider when you buy.

  Answered 2 years ago by SanadhVerified Purchase

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Q: QuestionCan you use a SIM card from another nation? for example from Mexico

Asked 2 years ago by Alan.

• A:Answer Yes if your phone is unlocked

  Answered 2 years ago by AmitJVerified Purchase

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Q: QuestionThis unlocked cellphone will work in Argentine?

Asked 2 years ago by Lore.

• A:Answer Hi Lore, The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in another country and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Argentine so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in other countries. Ask your mobile phone carrier if the Pixel 7 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside of the United States. For more information feel free to visit our Google Store help center.

  Answered 2 years ago by Google Team

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Q: QuestionDoes this work with Xfinity mobile sim?

Asked 2 years ago by Guillaume.

• A:Answer Hi there, The US unlocked Pixel 7 works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

  Answered 2 years ago by Google Team

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Q: QuestionI am interested in this phone as I currently have a dual SIM old Nokia. My concerns are two fold....One SIM is from a UK network (Three) and this uses AT&T as an affiliate network here in the US. The other SIM is for ULTRAMOBILE PAYG , are they esim ok?

Asked 2 years ago by Scotty.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Lemongrass

• A:Answer This is not a Google pixel 7 question, but rather a sim card question. I was able to transfer the Xfinity sim card from my pixel 6 to my new 7.

  Answered 2 years ago by NadineMVerified Purchase

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Q: QuestionHello, Is google pixel 7 compatible with straight talk wireless prepaid?

Asked 2 years ago by Heathphone.

• A:Answer Hi there, The US unlocked Pixel 7 works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

  Answered 2 years ago by Google Team

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Q: QuestionIs this phone compatible with straight talk?

Asked 2 years ago by Madclipper.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Lemongrass

• A:Answer Hi there, The US unlocked Pixel 7 works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

  Answered 2 years ago by Google Team

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Q: QuestionIt says 350$ with activation, what activation gets this price?

Asked 3 years ago by RkWilliams.

This question was asked about the related product: Google - Pixel 7 128GB (Unlocked) - Snow

• A:Answer Plan with AT and T was what mine required.

  Answered 2 years ago by MaryK

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