Questions & Answers

Q: QuestionHow much discount will I get if I trade in my Google Pixel Buds - A series?

Asked 1 year ago by Sumant.

• A:Answer How trade in value does my Google pixel have as of this moment

  Answered 3 months ago by TravisHVerified Purchase

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Q: QuestionDo they pair with a galaxy fe series cell phone

Asked 1 year ago by Anonymous.

• A:Answer Yes they pair to any android or apple device

  Answered 9 months ago by JillVerified Purchase

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Q: QuestionHow many devices can this stay connected/paired to at the same time? For example; can I be connected to my laptop listening to music and then if I get a call on my phone, switch?

Asked 1 year ago by An0maly.

This question was asked about the related product: Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Porcelain

• A:Answer Just one, if you start to play music on your laptop it will switch connections then it will switch to your phone once you call someone.

  Answered 9 months ago by Jill

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Q: QuestionDo the Buds work well in differentiating between the conversations when listening to someone speaking like when I'm on a call or listening to a podcast and someone walks up and starts chatting?

Asked 1 year ago by Pickles.

• A:Answer The have a built feature called transparency that let the sound through, lets say you have music and a coworker starts chatting you wont have much trouble hearing while having the music, also there's an option Conversation Detection to automatically switch from Noise Cancellation mode to Transparency mode when talking and pauses your media. Once you are done talking, your media will resume.

  Answered 8 months ago by AaronVVerified Purchase

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Q: QuestionDo these google ear buds translate different languages to English as I have read? Do you need anything else for them to translate if they do?

Asked 1 year ago by Dennis.

• A:Answer Hi Dennis, thank you for your inquiry. To translate different languages to English, you'll need to enable specific features on your device. Please refer to this helpful resource: https://support.google.com/googlepixelbuds/answer/7573100?hl=en

  Answered 1 year ago by Google Team

  
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Q: QuestionWhy is Best Buy not accepting trade-ins of previous Google Pixel Buds?

Asked 1 year ago by pete.

This question was asked about the related product: Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Porcelain

• A:Answer Probly cause there's not resale value but then again they accept Samsung earbuds products. So I was wondering the same thing.

  Answered 11 months ago by RoscoeB

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Q: QuestionDo these work with Apple devices??

Asked 1 year ago by Jason.

This question was asked about the related product: Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Wintergreen

• A:Answer Yes, but you will not be able to manage advanced features or upgrade firmware as there is no app available for ios.

  Answered 1 year ago by sinnwo

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Q: QuestionAre the Google Pixel buds pro 2 returnable if I open and use them?

Asked 1 year ago by Bill.

This question was asked about the related product: Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Porcelain

• A:Answer Hello there. Excellent question. Yes, you can return most items purchased from the Google Store within 15 calendar days of receipt. Our standard return policy is currently in effect, along with a special 2024 holiday return policy. However, if you purchased your device from an authorized retailer, please contact them directly for assistance. If they are unable to resolve the issue, we may be able to help you within the 15-day window, provided you have a proof of purchase.

  Answered 1 year ago by Google Team

  
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