Questions & Answers

Q: QuestionDoes this watch have hard fall detection?

Asked 10 months ago by Karh.

• A:Answer Yep, I took a fall from about 2 feet high, it went off. Funny thing was it distracted me from the event of the fall trying to figure out what it was.

  Answered 6 months ago by DavisR

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Q: QuestionHi, does this watch connect well with iphone? If so, does it allow you to answer calls and talk to text while your phone is within range? Thanks!

Asked 1 year ago by Ahogan.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer The Pixel watch doesn't work with the iPhone unfortunately. Only works with other Android devices but works best with a Pixel phone.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDo I have to add a line for this watch?

Asked 2 years ago by Rell.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer No. I just got the one that connects through WiFi and Bluetooth and I can make calls with no issues. If you want to make calls without your phone in range you would have to do the LTE one.

  Answered 2 years ago by PatriciaM

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Q: QuestionAnyone else having issues with their watch rebooting randomly throughout the day? Had mine for a week with as many as 3 resets a day. Average probably about once a day. Not a big deal if it didn't lose all fitness tracking when it happens....

Asked 2 years ago by Skunkle.

• A:Answer I'm having the same issue. I went for a run and it restarted 7 times in a 45 minute period. The watch is only a few weeks old. So disappointed.

  Answered 1 year ago by Anonymous

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Q: QuestionI have an original Google watch from earlier this year. Google is giving $150.00 Trade in value with the purchase of a new watch 2. Can you kindly highlight some of the upgrades Google made to the new watch 2? What feature makes price difference of $50.?

Asked 2 years ago by Ppanala3.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer It has better battery and some other new tracking features, like better HR monitoring. I think if you only need to spend $50, it's definitely worth the upgrade as it is a more polished product.

  Answered 2 years ago by VivekK

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Q: Questionhow far away can watch be from phone to use spotify?

Asked 4 months ago by Plastiikman02.

• A:Answer Thanks for asking, Plastiikman02. The Pixel Watch 2 uses Bluetooth 5.0 technology to connect to your phone. Connection can be impacted by location, signal strength and signal obstruction. Here’s a link with more details: https://support.google.com/googlepixelwatch/answer/12651869?

  Answered 4 months ago by Google Team

  
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Q: QuestionCan it track my runs and sync with my Google pixel 9 pro

Asked 6 months ago by Ryan.

• A:Answer Yes! Use the Fitbit app and you can access everything from your pixel phone

  Answered 6 months ago by PMA92Verified Purchase

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Q: QuestionHow long is the warranty?

Asked 8 months ago by Anonymous.

• A:Answer Thanks for asking. The Pixel Watch 2 has a warranty of up to one year. Here’s a link with more details: https://support.google.com/googlepixelwatch/answer/12651869

  Answered 8 months ago by Google Team

  
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Q: QuestionHow is the Google - Pixel Watch 2 compared to the Google Pixel Watch

Asked 1 year ago by Anonymous.

• A:Answer Hi there! Thanks for the questions. Here is a link that will take you to our store to compare all watches: https://store.google.com/magazine/google_pixel_watch_compare?hl=en-US

  Answered 1 year ago by Google Team

  
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Q: QuestionDoes the phone show Facebook Messenger messages on it?

Asked 1 year ago by Andrew.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer My understanding is that that Facebook Messenger specifically does not work on Pixel Watch 2 and above. In researching for my Pixel Watch 3, I am seeing that Pixel Watch 1 users have it, but Pixel Watch 2 users do not, and there is no option to install it on the Pixel Watch 3.

  Answered 1 year ago by JSong

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Q: QuestionI'm training for a half marathon and looking to be able to set a watch to have it buzz every few minutes to monitor my interval running. Is this possible? Also, can it connect to Pandora to listen to music without needing to carry my phone with me?

Asked 1 year ago by Jenna.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer Hello Jenna. While the Pixel Watch doesn't currently offer a feature to buzz at specific times, we do have some other helpful features you might like: https://support.google.com/googlepixelwatch/answer/12759285?hl=en&sjid=15614905711451372750-NA#zippy=%2Cexercise-with-your-pixel-watch

  Answered 1 year ago by Google Nest Support

  
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Q: Questionis there a phone on this watch

Asked 1 year ago by j.

• A:Answer You can answer and talk through the watch but it has to be linked to your phone and you actually have to have your phone nearby like in your pocket or purse. But my watch stopped working after only 4 months of use.

  Answered 9 months ago by Nofrills

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Q: QuestionDoes the Pixel watch connect with Fitbit scales?

Asked 1 year ago by Salnick.

• A:Answer Hi there, thanks for your question. We want to let you know Fitbit Scales can sync directly with Fitbit, once you have your Pixel Watch 2 connected with your Fitbit app, you should be able to see it on your watch — Check out this guide to find more details on how to sync your data: https://support.google.com/fitbit/answer/14237221?sjid=14891247072217885408-NC#zippy=%2Cwhen-does-my-fitbit-scale-sync

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionAre you able to download music from Spotify into the watch, so you can listen without your phone? Or, are you only able to control Spotify (skip, volume controls) from the watch?

Asked 1 year ago by Jalone.

• A:Answer Hi Channy, great news, on Pixel Watch 2 you have the option to listen and download music from Spotify. Also, with Google Assistant, you can change the volume and what’s playing — Check out this guide to find more details about this feature: https://support.google.com/googlepixelwatch/answer/12662429?hl=en

  Answered 1 year ago by Google Nest Support

  
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Q: QuestionCan this charge wirelessly?

Asked 1 year ago by wireless.

This question was asked about the related product: Google - Pixel Watch 2 Polished Silver Smartwatch with Bay Active Band Wi-Fi - Polished Silver - (2017)

• A:Answer Hey there! That's an interesting question, the only way to charge your Pixel Watch 2 is with the USB-C fast charging cable that came on the box — Check out this guide: https://support.google.com/googlepixelwatch/answer/12742648?hl=en#zippy=%2Cstep-lay-the-watch-on-the-dock-of-the-usb-c-fast-charging-cable%2Cstep-use-the-usb-c-fast-charging-cable-included-with-your-watch%2Cstep-plug-the-cable-into-a-power-source-to-be-plugged-into-an-outlet

  Answered 1 year ago by Google Team

  
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Q: QuestionWhat carrier service does this not work with? I purchased a Google pixel 7 pro phone through Xfinity Mobile service they don't sell Google watches and I tried to get my Google watch activated Xfinity said that the watch is not compatible . What's the d

Asked 1 year ago by Anonymous.

• A:Answer Hello there! Thanks for your inquiry about the Google Pixel Watch 2. ‎The Google Pixel watches are not supported on Xfinity Mobile. Different carriers and manufacturers use different network technologies, and as a result, not all devices are made for all networks. If you need any technical help in the future, please don't hesitate to contact us on our Google Pixel Help page here: https://support.google.com/googlepixel/gethelp

  Answered 1 year ago by Nest Support

  
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Q: QuestionDoes the watch have GPS capability?

Asked 1 year ago by Bob1.

• A:Answer Yes, works great

  Answered 1 year ago by BillC423Verified Purchase

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Q: QuestionIs the watch water resistant

Asked 1 year ago by Bob1.

• A:Answer Yes

  Answered 1 year ago by CrawVerified Purchase

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Q: QuestionAnything other than WI Fi

Asked 1 year ago by Nan.

• A:Answer Hey there, Nan. Thanks for the question.Thanks for your question about the Google Pixel Watch 2. In addition to Wi-Fi connectivity, the Pixel Watch 2 is likely to offer a range of other connectivity options to enhance its functionality. While specific features may vary based on the official product specifications. To know more about your concern, we recommend reaching out to our dedicated team of specialists on the Google Help Center "Contact Us" page here: https://support.google.com/googlepixelwatch/gethelp

  Answered 1 year ago by Google Team

  
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