Questions & Answers

Q: QuestionWill it work with a gobal (European) simcard ?

Asked 5 months ago by Elmar.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Moonstone

• A:Answer You would need the European model for a physical sim card. US model is esim only. Also you would need to work w/ the specific carrier for the proper Sim card.

  Answered 5 months ago by TMonkVerified Purchase

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Q: QuestionCan this phone be used on TelCel network in Mexico fulltime, not only as a tourist? Such as a monthly plan.

Asked 4 months ago by Nardo.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Porcelain

• A:Answer Yes you can. Telcel is the carrier I use in Mexico (I reside in Mexico btw) and it all works just fine.

  Answered 4 months ago by Anonymous

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Q: QuestionDoes it have a capability of two Sims? And will it fit in with the capability of a hotspot in a 2026 Genesis gv80 on the Verizon network

Asked 4 months ago by Joe.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Moonstone

• A:Answer Hi there, The Pixel 10 Pro XL supports Nano SIM & eSIM, for more information on how to use dual SIMs on your Google Pixel phone please visit: https://goo.gle/DualSIM

  Answered 3 months ago by Google Team

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Q: QuestionDoes it come with a charger

Asked 3 weeks ago by Jayner.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Moonstone

• A:Answer Yes it does

  Answered 3 weeks ago by TCarterVerified Purchase

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Q: QuestionDoes the phone allow external storage usage.

Asked 1 month ago by Paco.

• A:Answer The Pixel 10 Pro XL does not have a microSD card slot for internal storage expansion, but it supports external storage via the USB-C port. You can connect external SSDs, USB flash drives, or SD card readers for file transfers and backups. Cloud storage is the recommended alternative for increasing available space.

  Answered 3 weeks ago by HungTVerified Purchase

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Q: QuestionHOW TO CHECK WARRANTY IN OPEN BOX PHONE ?

Asked 2 months ago by Anonymous.

• A:Answer Hi there, The device listed here is the US SKU which means it comes with a one-year manufacturer's warranty in the United States.

  Answered 1 month ago by Google Team

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Q: QuestionIs there an option or setting on the phone to disable AI? I find it to be far more trouble than it's worth.

Asked 2 months ago by purevw.

• A:Answer In response to the 1st answer: I thought the AI was also within the software and not just limited to the "Google search" box. I would want to disable AI system-wide.

  Answered 2 months ago by purevw

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Q: QuestionCan this work in cameroon?

Asked 3 months ago by Desmond.

• A:Answer Hi there, The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Cameroon and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Cameroon, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Cameroon. Ask your mobile phone carrier if the Pixel 10 Pro XL is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside of the United States. For more information feel free to visit our Google Store help center.

  Answered 2 months ago by Google Team

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Q: QuestionIf I buy the unlocked version, can I use a physical SIM card with it?

Asked 3 months ago by ALEX.

• A:Answer No, just Esim card

  Answered 3 months ago by LuisMVerified Purchase

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Q: QuestionYes it works with Straight talk it will take awhile to setup

Asked 3 months ago by KeithR.

• A:Answer No it's easy to set up it gone take like max 3 min

  Answered 3 months ago by LeulSVerified Purchase

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Q: QuestionHi there, would the phone work with Tigo in El Salvador permanently?

Asked 3 months ago by Leo.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Porcelain

• A:Answer Yes, an unlocked Google Pixel 10 Pro XL will work permanently with Tigo in El Salvador, though there are important considerations regarding SIM type and potential 5G limitations.

  Answered 3 weeks ago by HungT

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Q: QuestionWhen does the $300 savings end

Asked 4 months ago by Mark.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Porcelain

• A:Answer Feb 16, 2026. President day.

  Answered 3 weeks ago by HungT

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Q: QuestionDoes Best Buy actually sell the Pixel 10 Pro XL in the Jade color? It's been unavailable everywhere.

Asked 4 months ago by Kyle.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Jade

• A:Answer I bought one in the Open Box window, got a couple of bucks off, and had it shipped to my home.

  Answered 3 months ago by Anonymous

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Q: QuestionWill this phone work with C-Spire?

Asked 5 months ago by TT.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Moonstone

• A:Answer Hi there, The US unlocked Pixel 10 Pro XL works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

  Answered 5 months ago by Google Team

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Q: QuestionWill this phone work with TracFone

Asked 5 months ago by Sonytv.

• A:Answer Hi there, The US unlocked Pixel 10 Pro XL works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

  Answered 5 months ago by Google Team

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Q: QuestionWill This phone work with Straight Talk?

Asked 6 months ago by Billie.

This question was asked about the related product: Google - Pixel 10 Pro XL 256GB (Unlocked) - Moonstone

• A:Answer I purchased this phone unlocked from BestBuy and I was able to easily use it with Straight Talk. Had to call to get it setup but took maybe 15 minutes.

  Answered 5 months ago by EmilyA

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