A:Answer Thank you for your question.
We recommend trying the following steps:
1.Check if the Wall Sconce is powered on.
2.Check if Bluetooth on the smartphone is enabled, or try
connecting to another smartphone.
3.When connecting for the first time, ensure the
smartphone is near the Wall Sconce.
4.If the connection error still exists, please delete the
connected Wall Sconce from the "Device" page on the
app.
5.Reconnect to the Govee Home App by following the
previously provided instructions.
