“Every-time motor speed slows to idle, it sounds like a loose marble is rolling around. Is this a normal operating sound or is something broken? It's a new machine and it happened the first time I used it.”
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Hello Tiger - Thank you for your review. We are sorry to hear about this experience. We would be interested in hearing more about the issue you are experiencing. We urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with your concerns. We appreciate you bringing this to our attention and look forward to assisting you.
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