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Hello anth, thank you for sharing your feedback — we understand how the wording can be confusing. The 9 ft measurement refers to the physical length of the pole saw when fully assembled. The 14.5 ft reach refers to the approximate maximum cutting height when the tool is held by an average user, combining the tool’s length with normal arm extension. “Reach” measurements are commonly used across many pole saw brands to help estimate how high branches can be trimmed while standing safely on the ground. If you would like help reviewing specifications or confirming whether this model fits your needs, Greenworks specialists are available at 1-888-909-6757, or via chat on the Greenworks website.
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