“Help! I bought this mower used it 1x and now can't get the battery out. Looked online and apparently others have had trouble removing the battery. Yes, I've read the instructions.”
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Hellp Patc. Thank you for bringing this to attention. Dealing with this can't be easy. To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. In some cases, if the springs underneath have gotten locked down you might have to give a small push to the top of the battery to re-engage them to help the battery pop up. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.
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