Questions & Answers

Q: QuestionHow high does the spray go? Can it do a two story vinyl sided house?

Asked 4 years ago by Anonymous.

• A:Answer Well I am going to answer one of things for the first time ever. The 1800 psi washer works very well. For a 2 story home like mine I have found an additional tool to make it safe and easy. I am remodeling my homes exterior and it was covered in mold and algae. The Surface Maxx Professional extension wand in conjunction with the 1800 psi pressure washer offered a lot more control than working with a higher rated psi washer. The end of the wand did not jerk back 4 feet when you hit the trigger. It offers far greater control with the 1800 psi washer. With the rotating tip that came with the washer I was able to remove all of this algae and black stains from mold. Then I used some mold killing primer and some Sherwin Williams Rain Refresh paint and man it looks great. Don't ever get on a ladder again with this combo. Highly recommend it. The stucco on my house is very thick and required a 3/4 inch nap roller cover and a lot of effort to paint. The pressure washer worked great on this. Vinyl is not going to be an issue unless it has turned brittle. It could break under the pressure of the stream. Good luck and stay off ladders if you can.

  Answered 4 years ago by DarkStarVerified Purchase

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Q: QuestionDo I need to switch anything on the machine to go from soap to clear rinse except for the nozzle

Asked 1 year ago by Doug.

Q: QuestionCan I buy a replacement pump for the 1800 ?

Asked 2 years ago by Paul.

Q: QuestionHow do I get the soap dispenser to work..Mac

Asked 3 years ago by Mac.

• A:Answer Hi Mac, Thank you for your question! Soap can only be applied with the black soap nozzle, when required, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water. Always use a designated pressure washer soap and ensure that you have followed the dilution ratio as stated on the bottle. We hope this helps!

  Answered 3 years ago by Greenworks Tools

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Q: QuestionDo you have 50ft pressure wash hoses the one that came is to short?

Asked 3 years ago by Rafa.

• A:Answer Hello Rafa - The pressure washer hose is 20 feet in total length. Unfortunaly, we do not make a 50' hose. We recommend a 50' hose that is either 1” (25 mm) or 5/8” (16 mm). However, please note that once the hose is connected to an outlet and a pressure washer it becomes a closed system. Once the hose is filled the length should have no bearing on internal pressure as long as the water coming from the spigot is of the correct PSI.

  Answered 3 years ago by Greenworks Tools

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Q: QuestionMy machine pulsates as if there is an internal leak of sucking air. It does it about every 5 seconds. Once I activate the gun..it works fine. Sounds like a gasket has failed. What is the cure?.What parts needed. I made sure no air in the water hose.

Asked 4 years ago by Butch.

• A:Answer Hell Butch - Sorry to hear that you are experiencing an issue. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to [email protected].

  Answered 4 years ago by Greenworks Tools

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Q: QuestionMotor stopped while using Light on reset on plug dies not light Checked plug, changed outlets, checked circuit breakers, let rest in case overheated, pushed reset on black cord box Motor does not start About 1 year old

Asked 4 years ago by Kane.

• A:Answer Hello Kane - Sorry to hear that you are having issues with your Pressure Washer! To address your issues and investigate your options, please give us a call at 1-888-909-6757 or submit an email to [email protected] and use the subject line "Help Request - Reviewer Response".

  Answered 4 years ago by Greenworks Tools

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Q: Questionwhat detergent do you use? Powder or liquid?

Asked 4 years ago by chris.

• A:Answer Hello chris - We advise using a soap specifically for pressure washers. The soap should not contain any harsh chemicals such as bleach, ammonia or alkaline.

  Answered 4 years ago by Greenworks Tools

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Q: QuestionDid an instruction booklet come with the product? If not, can I find one online?

Asked 4 years ago by ymaj.

• A:Answer Hello ymaj, An instructions booklet should have been included. If not, please send an email with the model number to [email protected] and use the subject line "Request for Manual".

  Answered 4 years ago by Greenworks Tools

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Q: QuestionMy greenworks 149.00 1800 psi has the dial knobs I the panel but they appear to have no purpose since not connected to anything. Are the just dummy Hobbs for no reason. Thanks

Asked 4 years ago by Greenwood.

• A:Answer I felt the same thing on initially looking at it but they are not knobs they are attachments for the tip you simply pull them off and replace the tip of the pressure washer to give you different ranges of water if you looked closely I believe it's a 12 degrees or something like that and 48 or 45 but that is a good question because I thought the same thing

  Answered 4 years ago by ClintonVerified Purchase

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Q: QuestionSoap feed has a ball and spring check value. Which goes in first towards the pump.

Asked 4 years ago by Juliansober.

• A:Answer Hello Juliansober - Sorry to hear that you are having an issue with our product. Please kindly reach out to our team at 1-888-909-6757 or by sending an email to [email protected]. All we ask that you please have access to the tool for troubleshooting purposes.

  Answered 4 years ago by Greenworks Tools

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