Questions & Answers

Q: QuestionIs this case water proof?If i was to drop it in a glass of water would it be ok?

Asked 11 years ago by Stev.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer Survivor for iPod touch is designed to be resistant against windblown rain, which means that if you have to use the phone and it's raining outside, it'll keep water from getting into your case and effecting your phone. It's not waterproof, though, which means we don't recommend submerging the iPod in water with the case on your phone. If you have any other questions about the case, just give us a call at (800) 208-5996 between 9am and 6pm Monday through Thursday or between 9am and 5pm on Friday (CST) and we'll see what we can do for you.

  Answered 11 years ago by Griffin Technology Q&A

  
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Q: Questiondoes this product come with a belt clip.

Asked 11 years ago by chris.

• A:Answer Ours came with a belt clip.

  Answered 11 years ago by ChrisL

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Q: Questionhow can I get a replacement front clear cover for my case

Asked 8 years ago by Ron.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer You would need to contact the manufacturer to see if they can replace that single part for you.

  Answered 8 years ago by FeyBBY

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Q: QuestionI recently purchased this case and am trying to put it on my ipod. Is anyone else having trouble snapping on the plastic screen protector part?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer I'm sorry to hear that you're having trouble installing that case! That front plate should really just snap right on there. Take a look at this video and see if these steps are helpful: https://www.youtube.com/watch?v=f9IfhA2kF1o (This video is for the iPhone 5 case, but the steps are the same.) If you're still having trouble after that, please reach out to our support team for assistance. You can reach them here: http://grff.in/support Hope that helps! ^MS

  Answered 10 years ago by Griffin Technology Q&A

  
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Q: QuestionCould Griffin Survivor make a case for the Fire hd 6?All the cases for the Fire don't really handle much damage to dropping and stuff like that it will just be cool if you did that.

Asked 10 years ago by Anonymous.

This question was asked about the related product: Griffin - Obsession/ Survivor All-Terrain in Mossy Oak Camo for iPod touch (5th/ 6th gen.) - Black

• A:Answer There are no plans for a Survivor for Fire HD 6 at this time. Sorry! ^MS

  Answered 10 years ago by Griffin Technology Q&A

  
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Q: QuestionWhat about a space for the camera? Do I have to take off the case to use it?

Asked 9 years ago by Joe.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer The Survivor All-Terrain case for the iPod touch 5th gen. has a silicone port over the camera that swivels out of the way when you are taking photos. This allows you to take photos with the case on the iPod. Thanks! ^ Jen.

  Answered 2 years ago by Griffin Technology Q&A

  
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Q: QuestionIs this case usable with the iPod 6 and can it be used with a zagg screen protector?

Asked 9 years ago by Javi.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer Yes it can. It works with ipod6 and the zagg screen protector would be a good add on

  Answered 8 years ago by SmartnlawsVerified Purchase

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Q: QuestionHow does the flap on the case open to the camera? I can see that it covers it, but do you take out the piece or something?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Griffin - Survivor Case for 5th-Generation Apple® iPod® touch - Pink/White

• A:Answer The camera has a silicone cover that opens and swivels out of the way when you want to take pictures. When you are done taking photos, you simply swivel the cover back into place and press firmly to close. Thanks! ^Jen

  Answered 9 years ago by Griffin Technology Q&A

  
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Q: QuestionDoes this case have an opening for the camera?

Asked 10 years ago by Anonymous.

• A:Answer Yes

  Answered 9 years ago by Dnnsolutions

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Q: QuestionShould I get this or a otter box defender?I'm trying to decide between this and the otter box defender. Which one is more protective against drops and such. Because I'm really clumsy.

Asked 10 years ago by Anonymous.

• A:Answer This is a nice case but go for the Otter Box that has total protection.

  Answered 10 years ago by jfk22

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Q: QuestionIs this case compatible with the 16GB ipod 5th gen?

Asked 11 years ago by Anonymous.

This question was asked about the related product: Griffin - Black/ Survivor All-Terrain Case + Belt Clip for iPod touch (5th/ 6th gen.) - Blue

• A:Answer yes

  Answered 10 years ago by bwerry

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