“Hello. I have this particular model of microwave and suddenly encountered an error E-11. What is the cause of it? How do I fix it? Thank you.”
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Hello Charles - Thank your for reaching out to us regarding your microwave. We are sorry to hear that you are getting this error message and we are glad to assist. An E11 error code on a HMV1472 Haier microwave indicates a shorted key on the keypanel. Try disconnecting power on your microwave at the power source for about 30 seconds to reset the electronics. If this suggestion does not help, service is recommended. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment. We apologize for any inconvenience it has caused. Olga
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