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Hi - Thank you for reaching out to us. You might try moving the second shelf (from the top) up one level and see if you now have enough space to place a gallon container upright between the second and third shelves. If not, you will need to remove a shelf entirely to have enough space to place a gallon of milk upright or lay the milk down on it's side. We apologize for you inconvenience and will gladly share this information with our product design teams. Wishing you the best! Vikki@Haier
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