Questions & Answers

Q: QuestionDoes this counter depth model have an ice maker?

Asked 4 years ago by Mar.

• A:Answer No.

  Answered 4 years ago by Dreams

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Q: QuestionIs this refrigerator available with the glass front any longer? I had one and LOVED it. The SS version isn't nearly as nice. Thanks!

Asked 4 years ago by UESgirlie.

• A:Answer Thanks for being a part of the Haier family! This model is only available in stainless steel. We offer a French door refrigerator (QNE27JBMTS) in black stainless as well. We hope this helps. Keep in touch! - John@Haier

  Answered 4 years ago by HaierTeam

  
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Q: QuestionCan you put ice maker on it

Asked 4 years ago by Andy.

• A:Answer Hi there, thanks for reaching out to us. We truly appreciate you considering this fantastic French-door refrigerator for your home and are happy to answer this for you! While this refrigerator does offer many fantastic features, such as External Touch Temperature Controls, it does not feature an ice maker and there is not a compatible icemaker accessory kit. We apologize for any disappointment this may cause. We hope that this helps! -Eliza@Haier

  Answered 4 years ago by HaierTeam

  
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Q: QuestionBefore installation, can the crisper drawer be removed? With space an issue we would like to remove the drawer permanently.

Asked 4 years ago by CARR.

• A:Answer Yes the crisper drawer can be removed entirely for washing.

  Answered 4 years ago by LCCC

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Q: QuestionHello, I am in an apartment and they just bought a French-Door Bottom Mount Refridgerator for the unit. HRQ16N3BAGS I would like to get one or two more ice trays for the fridge. They fit perfectly on the top shelf of the freezer. Thanks

Asked 4 years ago by DianaK.

• A:Answer Hey DianaK, congratulations on receiving your new refrigerator! We're happy to help. The part number for the refrigerator ice cube tray you have is WR01X28486. You can find this on our parts website. We hope this is helpful and want you to know we're wishing you the best! - Guy@Haier

  Answered 4 years ago by HaierTeam

  
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Q: QuestionAm I missing something? I have the fridge set to 34 degrees and it never gets below 42 (I have a thermometer in the back/top). Same issue in the original that BestBuy replaced. Freezer is fine except it does an ice build up every so often.

Asked 4 years ago by GDob.

Q: Questioncan you buy replacementbottom freezer drawers

Asked 5 years ago by Abbicakes.

• A:Answer They say you can order them if you need them if you have a contract with the geek squad they will get it for you otherwise you have to call the company and they'll get it for you you can buy it off them

  Answered 4 years ago by Bigvic

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Q: QuestionIs the color finish a true stainless steel or brushed aluminum with the look of stainless steel?

Asked 5 years ago by Anna.

• A:Answer Hello Anna - We appreciate you interest in the refrigerator HRF15N3AGS and we are glad to help! This model has a stainless steel finish. Thanks for checking! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionCan you lower the temperature in the refrigerator to 33 degrees for storing beverages (especially beer)? If not, what is the lowest temperature setting available? Thanks!

Asked 5 years ago by Eeyah.

• A:Answer Hello Eeyah - We appreciate your interest in the refrigerator HRF15N3AGS and we are glad to assist! The lowest temperature setting for the refrigerator section is 34°F. Thanks for checking! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionCan you hook up a ice maker to this freezer or does it come with one

Asked 5 years ago by Lada.

• A:Answer Hello Lada - We appreciate your interest in the refrigerator HRF15N3AGS and w ear happy to help! This model is not icemaker ready; it does not offer a compatible optional icemaker. Thanks for checking! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionIs this fridge ADA compliant?

Asked 5 years ago by caffleck.

• A:Answer Hello Caffleck - We appreciate your interest in the refrigerator HRF15N3AGS and we are happy to help! This model is not ADA compliant. Thanks for checking!

  Answered 5 years ago by HaierTeam

  
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Q: QuestionWHY does best buy specs list this as NO under "frost free"? So is it or isnt it? How can it be listed as auto defrost and not frost free?

Asked 5 years ago by ThoughtIWasNutsTillISawU.

• A:Answer Hello Alohamike - Thank you for your interest in the refrigerator HRF15N3AGS and your question; we are happy to help! This model is frost free (auto defrost). We are sorry for the confusion and we will get this corrected. Thank you for checking! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionDoes this have wheels

Asked 5 years ago by none.

• A:Answer Hello None - Thank you for your interest in the refrigerator HRF15N3AGS; we are happy to help! This model has leveling legs; it does not have wheels. Thanks for checking! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionDoes the installation service include taking away an existing refrigerator?

Asked 5 years ago by Chris.

• A:Answer It does not include taking away the previously owned fridge. It’s an extra payment for them to take it.

  Answered 5 years ago by AudaciousbabeVerified Purchase

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Q: QuestionWhy is my refrigerator leaking? Yesterday there was a puddle of water in front of my refrigerator. This is third time it has happened.

Asked 5 years ago by Bert74.

• A:Answer Hello Bert74 - Thank you for reaching out to us. We are sorry to hear that your refrigerator is leaking and we are glad to assist. Please visit the following link to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19366 If this information does not help, service is recommended. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment. We apologize for any inconvenience it has caused. Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionAre the French doors hinged the same as a single door refrigerator? If it is set into a wall flush, will the door open more than 90 degrees?

Asked 5 years ago by James.

• A:Answer Hello James - Thank you for your interest in the refrigerator HRF15N3AGS; we are happy to help! The door does not open flush. This model will need 3.75" on the hinge side to open 90 degrees. If there is a wall or cabinet preventing the door from opening all the way, the side with the obstruction will require 9" clearance. To remove crispers, doors must be fully opened. Crispers can be opened all the way at 90 degrees. Depth of refrigerator with FF doors at 90 degrees: 39"Freezer drawer open adds 12" depth with the handle (11.5" without the handle). We are glad you checked! Olga

  Answered 5 years ago by HaierTeam

  
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Q: QuestionCan this fridge have an icemarker installed?

Asked 5 years ago by Hope.

• A:Answer No

  Answered 5 years ago by Julia946

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Q: QuestionHow many gallon containers will fit in this fridge regardless of where they’re located?

Asked 6 years ago by Chris.

• A:Answer Hello Chris. This model will not hold any gallon containers while they are standing up. Thanks for checking. Olga

  Answered 6 years ago by HaierTeam

  
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Q: QuestionWhere is the freezer located?

Asked 6 years ago by N.

• A:Answer Hello N. This model has two bottom freezer drawers. Thanks for checking. Olga

  Answered 6 years ago by HaierTeam

  
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