A:AnswerHey there, thank you so much for reaching out to us. The running current is about 0.7A-1.2A. The running wattage is about 70W-120W. We hope that's what you were looking for and we're wishing you the best. You'd make a great addition to our Haier Appliances family! - Guy@Haier
A:AnswerHello, thank you so much for taking the time to reach out to us about this on behalf of your mother-in-law. We're happy to help! This refrigerator does not have a way to adjust the LED lighting and we sincerely apologize for any inconvenience this may cause. Please feel free to reach out to us with any further questions you may have as we are always here to help! -Chris@Haier
A:AnswerPurchase refrigerator/freezer thermometers. I always use them. It seems especially important with this one. The temperature gauge on mine is extremely sensitive and you should wait 24 hours after adjusting it. Mine ends up being set at a hair over 2 to keep my fridge at 38-40 degrees. The manufacturer recommendation of a setting of 4 will result in freezing items in your refrigerator compartment. Of course, how loaded the refrigerator and freezer is matters. I tend to fill the freezer and don’t keep a lot in my refrigerator. Using the thermometers as a guide. My freezer tends to stay between -10 and 10 degrees.
A:AnswerHi there - Thanks for reaching out. We hate to hear that your refrigerator's fan isn't working properly and we're happy to help! Check the fan for an obstruction such as a cheese wrapper, a credit card slip, etc. Remove the cover at the bottom on the back of the refrigerator. We also recommend disconnecting power for 2-3 minutes to reset the internal electronics. If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737. All the best. -Mikayla@Haier
A:AnswerHello, thank you for your question and interest in our refrigerators. We do not manufacture a refrigerator that only features a fresh food section and apologize for any inconveniences this may cause. Please don't hesitate to reach out with any further questions or concerns you may have as we are always here to help! -Chris@Haier
A:AnswerHello,
Thanks so much for reaching out today, we'll be happy to answer your question! This refrigerator cannot have a separate ice maker installed. Let us know if you have any other questions. Have a great day! Mike@Haier
A:AnswerHi there, thank you for choosing this fantastic top-freezer refrigerator for your home! We’re very sorry to hear your having trouble with temperatures in your fresh-food section and would love to offer you some guidance in this. We would recommend that you check to make sure the air vents in the wall of the compartment are not being obstructed, as this can block proper airflow. You should avoid placing items against the sides or directly in front of any vents and only want to store food inside the trim of the glass shelves. --- Your fresh-food temperature control dial has 7 settings from 1 (the warmest) to 7 (the coldest). We recommend that you keep the dial halfway between cold and coldest. You can find additional guidance on maintaining temperatures within the helpful troubleshooting guide on pages 19-20 of your Use and Care Manual. We sincerely hope that this helps and are glad to have you in our Haier family. Keep in touch! -Eliza@Haier
A:AnswerGreetings,
We appreciate you reaching out about this wonderful model! This is a great question to ask. This model refrigerator is not a garage ready model. It should not be stored where temperatures will go below 55 F or above 95 F. Let us know if you have any other questions. Best wishes. Mike@Haier
A:AnswerI need to replace the defrost thermostat and the heater both are bad no continuity, do you have these parts I need a price. I believe that maybe my defrost timer is okay, get back with me as soon as possible thank you.
A:AnswerHello Nikki - We appreciate your interest in the HA10TG21SB and we are happy to help! This model does not have wheels or rollers. Thanks for checking! Olga@Haier
A:AnswerHi KaramelaHaus, we are very sorry to hear the food in your refrigerator is freezing. We know how worrisome this must be so we're happy to help. If you've already tried setting a higher temperature, verify that nothing is blocking the vents where the cold air is coming out, or being sucked in. Check that nothing is blocking air circulation and remove any item that is close to the air vents. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this helps and want you to know we're wishing you the best. - Guy@Haier
A:AnswerHello Ray - We appreciate your interest in the HA10TG21SW and we are happy to help! Installing a refrigerator in a recreational vehicle would not void the warranty as long as all the installation requirements are met. Thanks for checking! Olga@Haier
A:AnswerHi Casey123, thanks for reaching out! Yes, this unit can be leveled by adjusting the two leveling legs that are located at the front, bottom corners of the unit. The front of the refrigerator should be 1/4 inch higher than the rear. This should be measured using a level. You can raise the refrigerator as much as 1" safely. We hope that this helps! Stay safe. -Michael
A:AnswerHi Nell. Thanks for reaching out! We're sorry to hear about the confusion surrounding the height of this unit. Based on the Haier website, the following approximate dimensions for this unit are as follows: H: 59 2/5" x W: 23 3/5" x D: 25 1/5". The Overall Height (what is listed here) is the height to the top of the case. The hinge adds another 1/2". We hope that this helps! Stay safe. -Michael
A:AnswerHello Justcurios - Thank for your question about the refrigerator HA10TG21SW; we are happy to help! Haier appliances are designed by our engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging.
Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because we continue to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. While we are unable to supply you with the location; however, we can confirm this unit is made globally. We appreciate your interest! Olga
A:AnswerHello Dennis - Thank you for your question; we are happy to help! The refrigerator HA10TG21SB is electric. This model has the following electrical requirements: 120V; 60Hz; 15A. Thanks for checking! Olga
A:AnswerHello - We appreciate your interest in the refrigerator HA10TG21SW and we are happy to help! The power cord is approximately 5’ long. We strongly recommend that an extension cord not be used with any refrigeration appliances (refrigerator, freezer, compact refrigerator, ice machine, beverage center, etc.) due to the potential safety hazards under certain conditions. Thanks for checking! Olga
