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Hi there, thank you for choosing this fantastic top-freezer refrigerator for your home! We’re very sorry to hear your having trouble with temperatures in your fresh-food section and would love to offer you some guidance in this. We would recommend that you check to make sure the air vents in the wall of the compartment are not being obstructed, as this can block proper airflow. You should avoid placing items against the sides or directly in front of any vents and only want to store food inside the trim of the glass shelves. --- Your fresh-food temperature control dial has 7 settings from 1 (the warmest) to 7 (the coldest). We recommend that you keep the dial halfway between cold and coldest. You can find additional guidance on maintaining temperatures within the helpful troubleshooting guide on pages 19-20 of your Use and Care Manual. We sincerely hope that this helps and are glad to have you in our Haier family. Keep in touch! -Eliza@Haier
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