Questions & Answers

Q: QuestionWhat environmental sound settings are available on the hearing aid, and how do they improve the listening experience?

• A:Answer The iHEAR - aXis OTC Hearing Aid Kit offers a custom environmental sound setting. This setting allows users to tailor the hearing aid's sound amplification to their specific listening environment, enhancing their overall listening experience.

Q: QuestionWhat customization options does the Free myiHEAR App provide for adjusting the hearing aid settings?

• A:Answer The Free myiHEAR App allows users to fully customize their iHEAR devices in easy and interactive ways. Users can adjust various settings, including environmental sound settings, to their personal preferences. However, Bluetooth audio streaming is not supported on this model.

Q: QuestionCan you explain the Advanced Directional Dual Microphone Speech Processing feature and how it aids in understanding speech in moderate listening environments?

• A:Answer The Advanced Directional Dual Microphone Speech Processing feature localizes speech in moderate listening environments, making it easier to understand speech in such settings. This feature enhances the ability to focus on the speaker's voice while reducing background noise, thereby improving speech clarity and comprehension.

Q: QuestionWhat is the warranty coverage provided by the manufacturer, and what does it include?

• A:Answer The manufacturer provides a 1-year warranty for both labor and parts. The warranty covers any defects in materials or workmanship under normal use.

Q: QuestionAre there specific activities or lifestyle factors that make the iHEAR - aXis OTC Hearing Aid Kit particularly suitable for certain individuals?

• A:Answer The iHEAR - aXis OTC Hearing Aid Kit is recommended for individuals with mild to moderate hearing loss. It is ideal for people with an active social lifestyle who frequently find themselves in moderate listening environments during typical activities like shopping, dining in restaurants, and attending meetings or religious services.

Q: QuestionHow convenient is the Portable Charging Case in terms of extending the listening time of the hearing aid?

• A:Answer The Portable Charging Case can extend the listening time of the hearing aid up to 96 hours, providing three full charges. The magnetic dock makes recharging easy and convenient.

Q: QuestionHow can I adjust the settings on the hearing aid? Can it be done through the app or directly on the device?

• A:Answer The settings on the iHEAR - aXis OTC Hearing Aid Kit can be adjusted both through the free myiHEAR app and directly on the device itself, providing users with flexible control over their hearing experience.

Q: QuestionHow does the Receiver-In-Canal (RIC) design contribute to the sound quality of the iHEAR - aXis OTC Hearing Aid Kit?

• A:Answer The Receiver-In-Canal (RIC) design of the iHEAR - aXis OTC Hearing Aid Kit delivers a fuller and cleaner sound quality. This is because the receiver is placed directly in the ear canal, which provides better sound localization and clarity, especially for high-pitched voices and sounds like birds chirping.

Q: QuestionWhat is the recommended range of hearing loss for individuals who can benefit from using this hearing aid kit?

• A:Answer The iHEAR - aXis OTC Hearing Aid Kit is recommended for individuals with mild to moderate hearing loss. It is ideal for people with an active social lifestyle who frequently find themselves in moderate listening environments, such as shopping, dining in restaurants, attending meetings, or participating in religious services.

Q: QuestionHow does the design and comfort of the iHEAR - aXis OTC Hearing Aid Kit compare to other hearing aid models?

• A:Answer The iHEAR - aXis OTC Hearing Aid Kit features a Receiver-In-Canal (RIC) design, which provides a fuller and cleaner sound quality compared to other hearing aid models. It also offers comfortable and ultra-clear natural sound quality for a superior listening experience. The device is designed to be comfortable and discreet, with a behind-the-ear (BTE) design and a customizable fit for either the left or right ear.

Q: Question"Features says "pair of devices", "Specifications says "1 device". Does order include a pair or one device?

Asked 1 year ago by Anonymous.