Questions & Answers

Q: QuestionAre there lights included with this bike?

• A:Answer Yes, this bike includes integrated headlights for safety in low-light conditions.

Q: QuestionIs the battery removable from this electric bike?

• A:Answer Yes, the battery is removable from this electric bike.

Q: QuestionIs the battery removable on this ebike?

• A:Answer Yes, this ebike comes standard with a removable battery.

Q: QuestionWhat is the maximum speed this bike can reach?

• A:Answer This bike can reach a maximum speed of 28 miles per hour.

Q: QuestionIs the bike certified with any safety standards?

• A:Answer Yes, the bike is certified to UL 2849 Safety Standard.

Q: QuestionDoes this bike have a folding design?

• A:Answer Yes, this bike features a foldable design for easy storage and transportation.

Q: QuestionDoes this electric bike have hydraulic disc brakes?

• A:Answer Yes, this electric bike comes with hydraulic disc brakes.

Q: QuestionCan this electric bike be folded for storage?

• A:Answer Yes, this electric bike features a foldable design.

Q: QuestionDoes this bike have a step-through frame?

• A:Answer Yes, this bike has a step-through frame.

Q: QuestionWhat is the maximum speed of this electric bike?

• A:Answer The maximum speed of this electric bike is 28 miles per hour.

Q: QuestionWhat is the charging time for the battery?

• A:Answer The battery charge time is approximately 4 hours.

Q: QuestionDoes this ebike have a step-through frame?

• A:Answer Yes, this ebike has a step-through frame for easy access.

Q: QuestionWhat is the maximum range this electric bike can travel?

• A:Answer This electric bike can travel up to 55 miles.

Q: QuestionWhy can't this ebike be available to ship to Hawaii when the Mars 2 is?

Asked 1 year ago by Joey.

Q: QuestionWhat are the folded dimensions?

Asked 1 year ago by Paul.

Q: QuestionHow many watts is this? 750 or 1000

Asked 1 year ago by Anonymous.

Q: Questionhow many watts is the rear motor

Asked 2 years ago by john.

Q: QuestionWhich throttle system does the Ranger S has? Is it tom operated?

Asked 2 years ago by Mike.

• A:Answer Has a thumb throttle.

  Answered 2 years ago by TomRVerified Purchase

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Q: QuestionHeyBikes website says the weight capacity of this bike is 400lbs, BestBuy site shows 330lbs. Which is correct?

Asked 2 years ago by LG.

• A:Answer I believe payload capacity is 330, TOTAL vehicle capacity is 400.

  Answered 2 years ago by TomRVerified Purchase

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