Questions & Answers

Q: QuestionWhat is the battery voltage for this electric scooter?

• A:Answer The battery voltage for this electric scooter is 36 volts.

Q: QuestionWhat is the maximum operating range of this scooter?

• A:Answer The maximum operating range for this scooter is 25 miles.

Q: QuestionWhat is the maximum speed of this electric scooter?

• A:Answer The maximum speed of this electric scooter is 20 miles per hour.

Q: QuestionIs the battery for this scooter rechargeable?

• A:Answer Yes, the battery is rechargeable for the scooter.

Q: QuestionHow long does it take to charge the scooter's battery?

• A:Answer The battery charge time is approximately 6.5 hours.

Q: QuestionAre there lights included with this scooter?

• A:Answer Yes, integrated lights including a headlight are included.

Q: QuestionWhere can I buy an extra charging cable for the U3 scooter? What’s the name of the charging cable?

Asked 2 weeks ago by Monascooter.

• A:Answer I would personally get in contact with the company of the scooter that's your best option or order from Amazon 50/50 chance

  Answered 3 days ago by ALLANCVerified Purchase

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Q: QuestionCan someone over 6ft tall ride comfortably

Asked 1 month ago by TallProblems.

• A:Answer Yes but at the time it'll just feel weird when sitting down and riding the scooter

  Answered 3 days ago by ALLANCVerified Purchase

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Q: QuestionTwice I asked question, twice came reply answer is ready. It's not, my question wasn't answers. What's wrong with you people?

Asked 1 month ago by Richyrich.

Q: QuestionIs the seat height adjustable? How big is the basket? Will the basket hold a 25 pound dog?

Asked 1 month ago by Richyrich.

• A:Answer The seat hight is adjustable however the seat sit slightly over the basket,Your dog may be uncomfortable.

  Answered 2 weeks ago by user525526Verified Purchase

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Q: QuestionWhat range of rider heights does this scooter accommodate?

Asked 1 month ago by Aggravated.

• A:Answer Yes

  Answered 1 month ago by GAUTAMGVerified Purchase

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Q: QuestionDoes it require a key?

Asked 2 months ago by Dedsnags.

• A:Answer No. There are ways to add a key feature with aftermarket modifications.

  Answered 1 month ago by MrOnionVerified Purchase

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Q: QuestionCan you ride this on the sand at a beach (both soft and wet packed)?

Asked 3 months ago by Jeff.

• A:Answer In sports mode, I’ve had a good experience in sand/dirt, but like any bike/scooter, You’re going to experience a little sliding but as long as you keep control, it rides just fine in sand as long as it’s not too loose.

  Answered 1 month ago by KENNEDYPVerified Purchase

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Q: QuestionWhat is the difference between the U3 and U2 versions sold here?

Asked 4 months ago by Powersongs.

• A:Answer The main differences between the U3 and U2 versions are: the U3 comes with ambient lighting, the seat design is different, and there are some differences in appearance.[From: Hiboy Support Team | Email: [email protected]]

  Answered 4 months ago by Hiboy Support

  
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Q: QuestionIt says max weight 220lbs I weigh 233lbs will that much weight matter

Asked 4 months ago by Scooting.

• A:Answer Hi, for safety, we don’t recommend riding over the 220 lbs limit. Going above that might affect the bike’s performance and could be risky. [From: Hiboy Support Team | Email: [email protected]]

  Answered 4 months ago by Hiboy Support

  
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Q: QuestionCan we ride it in the rain

Asked 4 months ago by Romario.

• A:Answer Yes, per the booklet it water proof.

  Answered 2 weeks ago by user525526Verified Purchase

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Q: QuestionIs the throttle on the left or right

Asked 5 months ago by D.

• A:Answer on your Right hand

  Answered 1 month ago by MrOnionVerified Purchase

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Q: QuestionCan you remove seat and stand to ride ?

Asked 6 months ago by Nick.

• A:Answer You can remove the seat post, but not the upright that it slides in to. Hiboy has some other models where you can completely remove the seat and just stand on it.

  Answered 1 month ago by MrOnionVerified Purchase

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Q: QuestionOn the Hiboy U-2 can you ride it in the rain . Do you need to protect it from rain ?

Asked 6 months ago by POPS.

• A:Answer I wouldn't recommend it

  Answered 4 months ago by AnthonyWVerified Purchase

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