Questions & Answers

Q: QuestionWhat is the native refresh rate of this Hisense TV?

• A:Answer The Hisense TV has a native refresh rate of 144Hz.

Q: QuestionDoes this Hisense TV support Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision for an enhanced viewing experience.

Q: QuestionCan I connect Bluetooth headphones to this TV?

• A:Answer Yes, you can wirelessly connect Bluetooth-compatible soundbars, headphones, or stereo components to the TV.

Q: QuestionDoes this TV come with a stand?

• A:Answer Yes, the Hisense TV includes a metal stand for sturdy support.

Q: QuestionBought 2 wks ago. Use HDMI ARC to feed Receiver. 1st wk no problem,but now sound cuts out for a second abt every minute. Does not cut out while using the TV sound. Re hooked up projector through the rcvr & sound doesnt cut. Solution?

Asked 2 years ago by LawrenceP.

• A:Answer Me too! Hisense is giving me the stupid runaround. Do this, do that, take a picture of the sticker on THE BACK OF A MOUNTED 100 inch tv, Take an MP4 (yes, they specify) video of the problem. Reset it. They are such a nightmare to deal with. The only fix is temporary and it is when you reset the tv by pulling the power cable out for a minute before putting it back in. Works great for a day or two and then it’s crap again. I am most likely going to return it to Best Buy rather than deal with Hisense. They OBVIOUSLY know there is an issue but are just hiding behind all of their stupid hoops.

  Answered 2 years ago by SBachusVerified Purchase

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Q: QuestionIs this tv better then the 98inch tcl 5s class for same price?

Asked 2 years ago by Elmo.

• A:Answer Yes, with local dimming from the QLED the blacks will be much darker and the contrast will come show beautifully from the QLED display.

  Answered 2 years ago by Anonymous

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Q: QuestionIs the screen matte or glossy? How well does it reduce glare from nearby windows?

Asked 1 year ago by Reality.

• A:Answer The screen is big, very glossy, and reflects light. But the TV is so bright that I haven't had problems with reflections. You will see reflections of lights when the TV is off or showing a dark image.

  Answered 1 year ago by DanielLVerified Purchase

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Q: QuestionHas anyone tried to put this TV in a basement? I wonder if its possible to get it down a flight of basement stairs that have a turn halfway down them

Asked 1 year ago by Danny.

• A:Answer Depends how wide your stairs are. at least 40 inches wide

  Answered 1 year ago by RudyGVerified Purchase

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Q: QuestionIs the Ethernet port limited to 100Mbps? If so, is wifi adapter rated higher?

Asked 2 years ago by MSD17.

• A:Answer I'm using wifi so I didn't check the ethernet port but I get 290MBS on my 300MBS service using WIFI which is slightly better than the Roku box I use with the TV. There's a speed test buried in the network menu's on the TV.

  Answered 2 years ago by KidsLoveItVerified Purchase

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Q: QuestionHow many inches do the steel feet extend forward of the screen?

Asked 2 years ago by Dirfm.

• A:Answer Here's pics of the stand which is just under 20", about 19.5. Also pictured is the distance from the back of the mount to the front. The TV is about 3.5" thick at the mounting point. It's not exact since my TV is wall mounted but gives a pretty good idea.

  Answered 2 years ago by KidsLoveItVerified Purchase

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Q: QuestionWhat is the warrantee on this TV? Does installation and mounting cover if mounting included fails to hold up TV in warrantee period?

Asked 2 years ago by StevieWonder.

• A:Answer Hi StevieWonder, thank you for your interest in the Hisense 100U76N. The TV has a two year manufacturers warranty which covers manufacture defect not physical, shipping or accidental damage. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionWhile comparing a few models on the Best Buy website, it states that this TV is ATSC 3.0. Is that correct?

Asked 1 year ago by Stevef.

• A:Answer Hi Stevef, Thank you for your interest in the Hisense 100U76N. This unit supports ATSC 3.0 (NextGen TV). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionSeeing that this is a newer version 2024 is it better than the 8 series 2023 version, why the difference in price if this is a newer tv? Which is the better tv, or is it not a big difference? Will there be 100” 2025 mini led released soon?

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100U76N. This model has a peak brightness of 800 nits and 256 local dimming zones. 100U8K has a higher peak brightness (1500 nits) and more local dimming zones (1620 zones). 100U8K is a Mini LED TV backlighting technology, and it supports quantum dot-wide color gamut. 100U76N is a QLED TV, but it doesn't have Mini LED backlighting technology. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionJust purchased this giant. Thank You Hisense and Best Buy. How can I get my Direct TV box to play as the default on each start up instead of the Google TV homepage? Not that I won't use Google TV, it's just a preference for me. Thanks in advance

Asked 1 year ago by JTS442.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100U76N. To do this you would need to go to Settings > System > Power & Energy > Power on behavior and select Last input. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHow many pounds is the TV weigh?

Asked 1 year ago by Varo.

• A:Answer 132 lbs.

  Answered 6 months ago by Anonymous

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Q: Questionwe only use our theater tv to watch movies on blu-ray dvds-can this 100" tv be used for that without having to attached this tv to a cable router etc - can a blu-ray player be connected to this tv & operated without connecting this tv to wifi and or cable

Asked 2 years ago by spitzbar.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 100U76N. Yes, you can use your Blu-ray player with the TV without connecting it to WIFI or cable. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionDoes the 4 inch thickness include the handles on the back? Can the handles be removed? Asking as I want to mount on a wall and it looks like these handles may be in the way.

Asked 2 years ago by Rich.

• A:Answer Without the handles I measured a thickness of 3.5”. The handles are removable however I kept them on as they won’t touch the wall.

  Answered 2 years ago by Anonymous

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Q: QuestionCan this tv be mounted on the wall

Asked 2 years ago by John.

• A:Answer Yes, it uses a 600x400 VESA pattern on the back. Make sure the mount supports that and can also support 130lbs plus the weight of the mount itself.

  Answered 2 years ago by Anonymous

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Q: QuestionWhich vesa Mount is compatible With a 32" Hisense Google Tv model # 32A45k

Asked 4 months ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interests in the Hisense 32A45K. This TV fits a 100 x 200 VESA wall mount. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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