“I purchased this today and used the optical cable set up, on my hisense 55 inch tv, however it does not seem to recognize the soundbar. is there something else that needs to be done to get it to control volume and turn on and off with tv.”
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Going to menu and switch audio internal speakers to Optical out
Sorry, there was a problem. Please try again later.Hi lynchmobiv, thank you for purchasing the Hisense HS212F and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not recognizing the sound bar. if there’s no sound output from the unit, you may need to activate PCM signal output on your source device. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
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