“When my tv screen show only colors but there is sound what’s wrong”
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Thank you for purchasing a Hisense product and for taking the time to provide us with feedback. We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. With this particular question there are a few of variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
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