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Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you are having WiFi connectivity. Please perform a reset by going to settings>>device preferences>> reset. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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