Questions & Answers

Q: QuestionDoes this Hisense TV have built-in speakers?

• A:Answer Yes, the Hisense TV has built-in speakers.

Q: QuestionHow does the DTS Virtual:X feature enhance the audio experience on this Hisense TV?

• A:Answer DTS Virtual:X simulates omnidirectional sound by creating "rear" and "height" channels, providing an immersive audio experience without the need for extra speakers.

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD resolution (2160p).

Q: QuestionWhat type of HDR format does this Hisense TV support?

• A:Answer This Hisense TV supports Dolby Vision HDR format.

Q: QuestionWhat is the screen size of this Hisense TV?

• A:Answer The screen size of this Hisense TV is 42.5 inches.

Q: QuestionCan I connect this Hisense TV to my home Wi-Fi?

• A:Answer Yes, this Hisense TV has built-in Wi-Fi for network connectivity.

Q: QuestionWhat's the difference between the A7N and A6N?

Asked 1 year ago by PK75.

• A:Answer Hi PK75, thank you for your interest in the Hisense 43A7N. The 43A7N has an IPS panel which offers a wide viewing angle which is crucial for your viewing experience. The 43A6N has a VA panel which has a slightly narrower viewing angle compared to IPS panels. The 43A7N has a 350nit peak brightness whereas the 43A6N has a 300nit peak brightness. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHi. Can this 43A7N TV play vertically, in portrait mode, to double, perhaps, as a portrait/vertical digital picture screen, similar to a vertical/portrait digital signage screen?

Asked 11 months ago by J.

• A:Answer Unfortunately, Hisense TV's don't provide an option to rotate the screen 90 degrees to a portrait mode. Though there are ways to rotate the screen to portrait mode using the settings in an app that you may be running on the TV. You can also rotate the screen on the TV if you are mirroring a computer, tablet or smartphone.

  Answered 10 months ago by DynamiteVerified Purchase

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Q: QuestionDoes it support AirPlay?

Asked 1 year ago by John.

• A:Answer Hi John, thank you for your interest in the Hisense 43A7N. This unit supports Apple Airplay. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHow many hours is the picture supposed to last on these this? I have had this tv for about a year and last night the picture just disappeared and the remote won't bring it back.

Asked 6 months ago by Spoonerbill.

• A:Answer Hi Spoonerbill, Thank you for your interest in the Hisense 43A7N. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionDoes hisense is a touch screen tV?

Asked 7 months ago by Eloi.

• A:Answer Hi Eloi, Thank you for your interest in the Hisense 100U8QG. Hisense TV's are not touch screen. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionHello, does this tv supports Dolby Vision, HDR10, HDR10+ and HLG?

Asked 1 year ago by Emanuel.

• A:Answer Hi Em27, thank you for your interest in the Hisense 43A7N. This model supports Dolby Vision, HDR10, HDR10+ and HLG. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionWon't connect to internet or Bluetooth

Asked 2 months ago by Anonymous.

Q: QuestionDoes the 43A7N use a polarized or a non-polarized power cord? The cord that ships with the tv is just a bit too short to reach my nearby wall surge protector, so I'd like to purchase a slightly longer cord for my tv.

Asked 2 months ago by William.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 43A7N. We recommend using the power cord that comes with the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionHi, can I use a 2.1 HDMI Cable to get HRD 10+, Dolby vision. Dolby atmos using an Apple TV 4K streaming box.

Asked 5 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 43A7N. This unit supports Dolby Vision, HDR10, HDR10+, HLG. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: Questionwhat is the difference between Roku and Google operating systems

Asked 7 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 43A7N. Google TV is integrated with Google Home and other smart devices under the same umbrella. Google Home is a Google exclusive. Roku has a simple grid-based home screen with app icons. No personalized recommendations on the main screen. Google TV has a content-first interface with personalized recommendations from multiple apps. Hisense offers both Roku TV and Google TV. If you prefer a simple user interface with broad app support and no ties to Android or Apple, we recommend Roku. If you prefer a deep Google integration, personalized recommendations, and Chromecast, please choose a Google TV. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionDoes this TV support Picture-In-Picture (PIP) functionality, where it can display two different apps/inputs at the same time?

Asked 7 months ago by TechnicalQuestion.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 43A7N. The TV does not have an option to enable Picture-in-Picture (PIP). However, certain streaming apps/devices may offer that option. When connected to a computer, PIP can be enabled by installing certain web browser extensions. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionIf I connect my pc can via hdmi can this TV support 120hz @ 1080p resolution?

Asked 7 months ago by Marz.

• A:Answer Hi Marz, Thank you for your interest in the Hisense 43A7N. This TV has a native refresh rate of 60 Hz and a motion rate of 120 Hz. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionCan I use my Cox remote

Asked 7 months ago by Opa.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 43A7N. You would need to connect the device through HDMI and enable CEC. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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