Questions & Answers

Q: QuestionDoes this tv have an VGA input?

Asked 5 years ago by Kidder.

• A:Answer Hello Kidder, Thank you for your interest in the 43H5510G. No this television does not come with a VGA port. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan i screen mirror or cast my tablet to the tv without any cable/wires?

Asked 5 years ago by Abc123.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 43H5510G. Yes you are able to cast from your phone and tablet using the Chromecast that comes built in the television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionI do not understand the weight information under DIMENSION: 14.3 lbs with stand and 45.9 lbs without stand?

Asked 5 years ago by Jake.

• A:Answer Hello Jake, Thank you for your interest in the 43H5510G. The weight of the television is 14.1 lbs without the stand and 14.3 lbs with the stand connected. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionI have a television mount for the wall; however, I’m having difficulty figuring out what size screw fits into the back of the tv to mount it. Will you please provide the screw size?

Asked 5 years ago by Mounting.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 43H5510G. The screw size for the wall mount is M6 that are 9.5 - 11.5 mm in length. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionAll I would need do would be to plug it into the power AND cable source? Does it come with a "digital remote"? If so, then I'm "good go"!

Asked 5 years ago by Nina.

• A:Answer Hello Nina, Thank you for your interest in the 43H5510G. You are able to plug the television in connect your cable source while you are also able to use the smart features on this unit. The television does come with a digital remote. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWe are replacing our 43 in. Hisense tv for a new one that is the same. Do we need any cables? And it is hard to hook up? Retired and tech not-savvy.

Asked 5 years ago by Kath.

• A:Answer Hello Kath, Thank you for your interest in the Hisense 43H5510G. Yes you need cables, if you're connect a cable box or antenna. However, this is a smart TV, you can connect to the internet wirelessly. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionBy looking at the back picture, i am not sure if you could mount the tv on the wall?

Asked 5 years ago by Rogelio.

• A:Answer Hello Rogelio, Thank you for your interest in the 43H5510G. You are able to mount this television using a wall mount that supports the 200x200 VESA pattern. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHello, what's the difference between this tv and the 43H5500G?

Asked 5 years ago by GotToKnow.

Q: QuestionCan I use this TV without using the voice assistant?

Asked 5 years ago by JA21.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 40H5510G. Yes you are able to use the television without the voice assistant feature. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat apps come with this tv and can other apps be added to it?

Asked 5 years ago by Maggiejo.

• A:Answer It comes with the standard, Netflix, Amazon, Pluto, Vudu, YouTube, etc.. It runs on a modified version of Android so there is the Google Play store with around 5000+ apps to download for the TV. Google's Live Channels is a good first one to add. Lots to choose from. There are even apps to connect to your IP surveillance cameras, if you have them. Even apps to access a shell (which is why I bought this tv).

  Answered 5 years ago by SmedleyButler

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Q: QuestionI purchased this TV but didn't know that I couldn't browse the internet . So will have to return. which hisense tv is compatible to this one that allows me to browse the internet

Asked 5 years ago by Anonymous.

• A:Answer You can not browse the internet as there is no browser installed. There is a work around, but I'm still trying to puzzle it out myself, so it's something I can't explain.

  Answered 5 years ago by Pjrenrg13

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Q: QuestionDoes this tv have bluetooth so we can connect our bluetooth speakers? Also, can we download other apps?

Asked 5 years ago by JMT.

• A:Answer Hello JMT, Thank you for your interest in the Hisense 43H5510G. Yes this TV has Bluetooth capabilities and you can download a few of your favorite apps such as Hulu and Disney Plus. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionTLC Go app for some reason I can't find the app in Goggle Play on this Hisense TV

Asked 5 years ago by T03KN33.

• A:Answer Why is this available on other Android TVs and not the Hisense?

  Answered 5 years ago by Anonymous

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