“I'm plugging my fire stick direct into the bar. I'm running into an issue where the signal keeps dropping off. When I plug directly into the TV (non-atmos) the firestick works fine but I do not get the atmos sound. Is this system compatible with firestick”
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Go into your fire stick settings to audio and click best available also in that same settings near the bottom you can run a Dolby Atmos test and it will also show what audio the sound bar is it capable of it'll show a list. And you can run a test. Try out Jack Ryan the series only a few episodes are Dolby Atmos. Once you get it working if you want to add a 4K Blu-ray player for example Sony x800m2 get a 4K AB switch so you can switch from Fire Stick to the Blu-ray player Make sure it can handle 18 GB and make sure your cable HDMI is 18 GB or higher to transfer that data you never mentioned which Fire Stick but you can buy if you don't have the 4K Max 2nd gen fire stick that handles Dolby Atmos and DTSX and anything below. If your video keeps cutting out upgrade to a HDMI cable that can handle 18 GB or above and plug it into the arc port on your TV and make sure in your TV settings you turn on the (arc)in your settings. Hope I've helped.
Sorry, there was a problem. Please try again later.Follow up. I did talk with bestbuy tech. They told me i needed to return this item. This o have done.
Sorry, there was a problem. Please try again later.Hi Hisense Customer, thank you for your interest in the Hisense AX5125H. We're sorry to hear that you are experiencing this issue. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
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