A:AnswerThank you for your interest in the Hisense 50H6570F, We're sorry that you are encountering issues with your television having issues with your apps not able to show the content or freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
A:AnswerHi Julia if you add an Amazon Alexa enabled device or a Google Home device to the TV the unit can be controlled by that. Otherwise a remote control would be required to have TV Functionality. Thanks for your interest in Hisense USA and if you have any other questions please give us a call at 1-888-935-8880.
A:AnswerThank you for your interest in Hisense USA. Unfortunately you are not able to turn off the power saving mode on the television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team