Questions & Answers

Q: QuestionDoes the Hisense TV have Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision HDR.

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD (2160p) resolution.

Q: QuestionWhat is the smart platform used by this TV?

• A:Answer This TV uses the Fire TV smart platform.

Q: QuestionDoes this Hisense TV include built-in speakers?

• A:Answer Yes, the Hisense TV has built-in speakers.

Q: QuestionIs this Hisense TV a smart TV?

• A:Answer Yes, it is a smart Fire TV.

Q: QuestionWhat type of backlight does this Hisense TV use?

• A:Answer This Hisense TV uses a Full Array Local Dimming backlight.

Q: QuestionIs there a spectrum app? I want to make my television wireless.

Asked 8 months ago by JC.

• A:Answer Hi JC, Thank you for your interest in the Hisense 50QD7QF. Yes, the TV supports the Spectrum app. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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Q: QuestionIps or VA panel

Asked 10 months ago by Tsss.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 50QD7QF. This unit has a VA panel, which, while offering a decent but slightly narrower viewing angle, provides superior contrast and exceptional picture quality, especially for movies. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionThe Features section indicates 4 HDMI 2.1 ports, however, your Specifications section says HDMI 2.0. which is correct?

Asked 7 months ago by Bluays.

• A:Answer It’s 2.0

  Answered 7 months ago by RyanPVerified Purchase

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Q: QuestionDoes this tv work well outside under a covering with a lot of light

Asked 7 months ago by Admrl.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 50QD7QF. The operating temperature for the unit is 41-95 degrees Fahrenheit, and the operating humidity is 20% to 80% non-condensing. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionWhere are the speakers located on this tv? None of the product pictures point them out.

Asked 9 months ago by Curvypixie.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 50QD7QF. This unit has two 10W speakers located on the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 9 months ago by HisenseProductExpert

  
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Q: QuestionWHAT IS THE STORAGE CAPACITY OF MODEL 50QD7QF ?

Asked 9 months ago by BOB.

• A:Answer Hi Bob, Thank you for your interest in the Hisense 50QD7QF. This unit has 2GB of RAM and 16GB of ROM. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 9 months ago by HisenseProductExpert

  
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Q: QuestionIs this TV chroma 4:4:4 ? This TV appears to be going off sale by the time my question is answered so I'll have to go to the store and give it a look see and see if the sales folks know if the TV I chroma 4:4:4.

Asked 10 months ago by TomH.

• A:Answer Hi TomH, Thank you for your interest in the Hisense 50QD7QF. This model supports 4:4:4 Chroma. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionCan this tv be mounted in portrait orientation? Wil the existing mounting holes centered low support the weight if rotated 90 degrees? Thanks

Asked 10 months ago by Jeff.

• A:Answer Hi Jeff, Thank you for your interest in the Hisense 50QD7QF. Any wall mount that conforms to the 300 x 200 VESA stand pattern will work with this TV. If you wish to use this TV as a monitor and display images in "portrait" style (90 degree rotation), you can connect it with a PC and change the Display Orientation on the computer to Portrait. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionDoes the unit have any physical buttons?

Asked 10 months ago by Bob.

• A:Answer Hi Bob, Thank you for your interest in the Hisense 50QD7QF. The unit has a physical power button. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the peak brightness of this tv?

Asked 10 months ago by Alex.

• A:Answer Hi Alex, Thank you for your interest in the Hisense 50QD7QF. This model has a peak brightness of 600 nits and has more than 200 local dimming zones. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionDoes it support google

Asked 1 month ago by GinoC.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 50QD7QF. This model does not run on the Google TV operating system. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 weeks ago by HisenseProductExpert

  
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Q: QuestionIs this tv good in bright room

Asked 2 months ago by Bjon.

• A:Answer Hi Bjon, thank you for your interest in the Hisense 50QD7QF. The TV is great for use in a bright room. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionHi Why do I have such a slow response lag from the remote especially when I use the DIRECTV app? It is not good and thinking about taking it back.

Asked 3 months ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 50QD7QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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