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Hello Hisense Customer, Thank you for your interest in the 55H6570G. The resolution is automatically determined by the bandwidth available from your internet service provider. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Sorry, there was a problem. Please try again later.The TV is higher resolution than 1080. It's probably your internet connection. I'd check that (do a speed test) if you're not getting at least 20Mbps then you'll want to upgrade your internet
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