Questions & Answers

Q: QuestionDoes this have a hdmi-arc input?

Asked 5 years ago by Sans.

• A:Answer Hello Sans, Thank you for your interest in the Hisense 55H6510G.Yes this TV have HDMI -ARC. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: Questionwill the box fit in my car

Asked 5 years ago by syndi.

• A:Answer Hello Syndi, Thank you for your interest in the 55H6510G. The dimensions of the box are 54.1x34.0x6.1 inches. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan I download apps just with the tv or do I need m phone? I have a hisense roku smart tv i like it but want newer one for other room

Asked 5 years ago by Les.

• A:Answer Hello Les, Thank you for your interest in the 55H6510G. You are able to download the apps directly from the Google Play Store on the television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow far apart are the 'feet'? -- Need to put it on a dresser 38" wide. Thx

Asked 5 years ago by Robloy.

• A:Answer Hello Robly, Thank you for your interest in the 55H6510G. The stand width on this television is 39.8x9.3 inches. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow to use Voice Control (Remote Control)? How to use Google Assistant?

Asked 5 years ago by H6510G.

• A:Answer Press the assistant button on the remote, wait for few seconds for the command prompt to appear at the bottom of the screen. Now tell the command and wait for it to perform the action. Manual contains list of few commands you can try with. https://youtu.be/CVsp1ogCK6g

  Answered 5 years ago by SujoyVerified Purchase

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Q: QuestionDoes this tv have hdmi 2.1 port

Asked 5 years ago by Ray.

• A:Answer Hello Ray, Thank you for your interest in the 55H6510G. No this television does not support HDMI 2.1. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the difference between Dolby digital and Dolby digital plus in the Audio settings?

Asked 4 years ago by Dave.

• A:Answer Hi Dave, Thank you for your interest in the Hisense 55H6510G. The Dolby Digital Plus provides up to twice the efficiency of Dolby Digital while adding new features like 7.1-ch audio, support for descriptive video services, and support for Dolby Atmos. Dolby Digital Plus features greatly improved sound, more channels, less compression, and a more realistic audio experience as compared to standard-definition audio formats. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 4 years ago by HisenseProductExpert

  
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Q: QuestionDoes the USB port allow mp4 and mkv videos with DTS and Dolby Digital to be played by the TV?

Asked 5 years ago by MichaelZ.

• A:Answer Hello Michael, Thank you for your interest in the Hisense 55H6510G. Yes the USB port will allow MP4 and MKV videos. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have Roku on it or can it be downloaded easily?

Asked 5 years ago by Evans.

• A:Answer No, but I bought a Roku to add to it. Works great!

  Answered 5 years ago by Orit

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Q: QuestionWhat is the HDCP rating, not HDMI?

Asked 5 years ago by ReconRich.

• A:Answer Hello Rich, Thank you for your interest in the Hisense 55H6510G. The TV supports HDCP 2.2. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan I screen mirror my iPhone to this smart tv?

Asked 5 years ago by MiMi.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G. Yes you can screen mirror through anyview cast on this TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this TV have a built in internet browser?

Asked 5 years ago by Troy.

• A:Answer Hello Troy, Thank you for your interest in the Hisense 55H6510G. Yes this TV has a built in internet browser which can be downloaded from the google play store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionI have an LG4 android with cricket. Will I be able to hookj up this with basic cable because it's included with our mobile home rent at Pickwick Village. Can I also use the tv to get other tv programs?

Asked 5 years ago by Anonymous.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 55H6510G. Yes you are able to connect your basic cable to this television and also able to get additional programs. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan you download the HBO max app to this TV? Thanks

Asked 5 years ago by ButtonPusher.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 55H6510G. Yes you are able to get the HBO Max app on this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWill the 55 inch version be upgraded to the google tv platform?

Asked 5 years ago by aaroecker.

• A:Answer Hello Aaroecker, Thank you for your interest in the 55H6510G. Yes the television will be updated to the Google TV platform. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan you connect your phone to this TV?

Asked 5 years ago by Sierra.

• A:Answer Yes

  Answered 5 years ago by Izzygone

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Q: QuestionIs this a roku TV?

Asked 5 years ago by Ernie.

• A:Answer Hello Ernie, Thank you for your interest in the Hisense 55H6510G. This is android smart TV, not Roku. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionMy tv screen is black. I've unplugged it for 10 minutes and turned it back on, and it is still a black screen.

Asked 1 year ago by ajmartinez562.

Q: QuestionMy Hisense tv just went black screen we can hear but can’t see anything

Asked 3 years ago by Leli.

• A:Answer You have contact Hisense and have their repairman come out and change the tuner, I believe it’s calked

  Answered 1 year ago by CraigS

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