“Having issues getting the H9G 65" TV to output 5.1 when connected to vizio smartcast 5.1 setup via HDMI ARC and streaming from apps in the OS (VUDU, Google Play). Surround sound works fine with xbox (connected directly to the soundbar via optical audio).”
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New Firmware update fixed this issue! Thanks!!!
Sorry, there was a problem. Please try again later.Hello Dave, Thank you for your interest in the Hisense 55H9G. The television have the capabilities of 5.0, it's not a guarantee that it will operate on a 5.1 via HDMI connectivity. However the fact that the same soundbar worked perfectly with a optical connection. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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