“I got this model 3 months ago, now my tv will turn on and then freeze at the smart screen. It won’t do anything. How do you fix this?!”

1-2 of 2 Answers

• Didn't you register you tv with Hisense so they can come out and fix that. They come right out for you. You might try rebooting it, unplug it for a minute and plug it back, see if that works.

  Answered by Naomi 7 years ago

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• Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered by HisenseProductExpert 7 years ago

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