“How do I get a replacement remote. Mine stopped working even with new batteries. Not even sure how to troubleshoot to see if it's the TV.”

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• Should be covered by the warranty.

  Answered by Woodpony 6 years ago

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• You should be able to contact the manufacturer and they should be able to instruct you on how to get a new remote. If that doesn't work you can always purchase a universal remote or see if Amazon sell Roku remote for Roku TVs! I hope this was of some help for you.

  Answered by MsMovielover1 6 years ago

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• Hello, and thank your for owning a Hisense 55R7! I'm sorry to hear about your remote! Feel free to look for a replacement remote on our parts site, using your model number to navigate. https://hisense.encompass.com/

  Answered by HisenseProductExpert 6 years ago

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