Questions & Answers
- Model:
- 55U65QF
- |
- SKU:
- 12316890
Q: QuestionDoes the 55 U6 have a ADS (ips) or VA panel?
Asked by Smoothy.
- A:Answer Hi King, Thank you for your interest in the Hisense 55U65QF. Yes, this model tv has a display VA panel. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionCan you download the spectrum TV app on this TV?
Asked by BB.
- A:Answer Hello BB. Thank you for your interest in the Hisense 55U65QF. Yes, the Spectrum TV app is available on Amazon Fire TV devices, including 55U65QF smart Fire TV. You can download it directly from the Amazon Appstore to stream live TV and on-demand content, provided you have an active Spectrum TV subscription. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thank you, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionDoes this tv have a sleep timer, to turn off after a certain time?
Asked by DebbieP.
- A:Answer Hi Debbie! Thank you for your interest in the Hisense 55U65QF. This TV has a sleep timer and its duration Options are available in increments of 5, 10, 15, 30, 60, 90, 120, 150, 180, and 240 minutes. It does not have a on timer. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert
Q: QuestionDoes this tv have halo blocking or anti glare screen!
Asked by newman.
- A:Answer Hi Newman, thank you for your interest in the Hisense 55U65QF. The TV features Mini-LED backlighting with Full Array Local Dimming. This helps to prevent halos. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionCan it be wall mounted
Asked by G.
- A:Answer Yes, it can be wall mounted.
Answered by Anonymous
Q: QuestionI havent been able to figure out how to put it in “game mode pro” or how to access the game bar and the main reason I bought it is for those features so if anyone can help please do because I’ve navigated pretty much every setting and I can’t figure it ou
Asked by Freeballing619.
- A:Answer Hi Freeballing619, thank you for your interest in the Hisense 55U65QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionIs it 1ms or less?
Asked by RonS.
- A:Answer Hi Ron, thank you for your interest in the Hisense 55U65QF. The response time for the TV is 13.1 milliseconds for 4K @ 60Hz and 4.6 milliseconds for 1080p @ 120Hz. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionWhat is the input lag on this TV for gaming purposes? Is 144 hz supported while in 4K resolution??
Asked by BeastModeFoo.
- A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 55U65QF. The TV supports game mode which reduces input lag. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: Questionthe model purched jan 2022 55U6G does it have blue tooth capabilities and is it a SMART TV
Asked by Anonymous.
- A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 55U6G. Yes, this is a Smart Android TV, and it supports Bluetooth. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionDoes this model have optical digital port?
Asked by Chuck.
- A:Answer Hi Chuck, thank you for your interest in the Hisense 55U65QF. The TV has 1 x Optical Audio Out Port. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionDoes the 2025 model do native 4k at 120Hz
Asked by Indigo.
- A:Answer It say it will. I am still exploring all the features.
Answered by DavidLH
Q: QuestionIs it possible to use my Roku stick with this TV? I'm buying it no matter what, but I would rather use the Roku platform because I'm old haha
Asked by Pete.
- A:Answer YES!, it does. In fact once you assign the Roku stick to an input and when you press a button button on the Roku stick it will automatically switch you to the Roku home page. Its incredibly awesome.
Answered by DavidLH
Q: QuestionCan this tv play audio out from the tv while the 3.5mm headphones are in use?
Asked by Cyears.
- A:Answer Thank you for showing interest in the Hisense 55U65QF. No, the Hisense 55U65QF does not support playing audio through the TV’s built‑in speakers while 3.5mm headphones are plugged in. When you insert headphones into the jack, the TV automatically disables its internal speakers and routes all audio to the headphones. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionCan you use this TV without internet? I just want to hook up an apple tv box not use smart features
Asked by oldschool.
- A:Answer You can get an antenna, that's what I did
Answered by user692572
Q: QuestionHow do I write a review for my purchase?
Asked by Ajoiwk.
- A:Answer Hi Joi, thank you for your interests in the Hisense 55U65QF. Please click on Orders in your Best Buy account, then find the item you want to review and click on Write a Review. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionWhat coating doe the tv panel have?
Asked by mike.
- A:Answer Hi Mike, Thank you for your interest in the Hisense 55U65QF. This unit does not have a matte finish. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionCan you use tv speaker and Bluetooth portable speaker at the same time
Asked by Linda.
- A:Answer Hi Linda, Thank you for your interest in the Hisense 55U65QF. The unit can use one audio output at a time. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionHow much does tv weigh?
Asked by Anonymous.
- A:Answer I’m not sure what the exact weight is, but I could easily carry the tv (in the box) up a flight of stairs by myself. Once out of the box, I could easily pick it up and move it without much effort.
Answered by MichaelS
Q: QuestionCan you hookup a Fire soundbar to this tv?
Asked by Marka.
- A:Answer Yes just did it yesterday. No set up just plug in to hdmi
Answered by Bill
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![ULED MiniLED U6 D 3" W 48.3" H 28.1 29.4" 55 =CLASS w 39.6" D 11.7" VESA Wall Mount Size: 400x200 mm (M6) [] Product Weight With stand: 31.3 lbs Without stand: 30.9 lbs](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/c3e2ebac-a3fc-4d27-8300-369f45debc2b.jpg;maxHeight=54;maxWidth=54;format=webp)



































