“Why is there a 1-5 second delay switching between inputs, streaming items, even channels? It was not like that with the TCL Roku TV this TV replaced. I reset my router and checked the connection, everything is fine. What else can I do to stop the lag.”
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Hello Hisense Customer, thank you for choosing the Hisense 55U65QF and for sharing your feedback with us. We are truly sorry to hear that there is a delay when switching inputs. We recommend a factory reset (Settings > Support > Reset to Factory Default) or a system update Settings > Support > System Update > Check Update). If issue persists, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thank you, Harley with the Hisense Support Team.
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