Questions & Answers

Q: QuestionHow does the Fire TV integration work on this TV?

• A:Answer Fire TV puts all your favorite apps on one home screen for easy access to shows, movies, and live TV.

Q: QuestionDoes the Hisense TV have a game mode?

• A:Answer Yes, it features 144Hz Game Mode Pro with a Variable Refresh Rate of 48Hz to 144Hz for smooth, lag-free gaming.

Q: QuestionWhat type of HDR does this Hisense TV support?

• A:Answer This TV supports a Total HDR Solution, including Dolby Vision IQ, HDR 10+Adaptive, HDR 10, HLG, and Advanced HDR by Technicolor.

Q: QuestionWhat is QLED Color?

• A:Answer QLED Color uses quantum dots to display over a billion shades of color for vibrant and realistic picture quality.

Q: QuestionIs this TV compatible with Apple AirPlay?

• A:Answer Yes, this Hisense TV supports Apple AirPlay for screen mirroring.

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD (2160p) resolution.

Q: QuestionIs the native refresh rate for this TV actually 144Hz? When I look up this TV on a different retailer's website it shows the native refresh rate to only be 60Hz. This is an important detail to get accurate. I don't want a 60Hz refresh rate. Thanks

Asked 11 months ago by Andrew.

• A:Answer The 2025 model with fire tv is not the 2024 model with google tv

  Answered 10 months ago by Ps5GamerVerified Purchase

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Q: QuestionCan you disable motion enhancement/smoothing on this model? Older models in the U6 series seem to lack an option to turn off smoothing.

Asked 9 months ago by EllenB.

• A:Answer Yes. You can turn off all motion processing. There are picture modes where adjusting features is not available, including motion processing. But in general, it can be turned off in most cases.

  Answered 7 months ago by MichaelSVerified Purchase

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Q: Questiondo you need a g mail account

Asked 6 days ago by Anonymous.

• A:Answer Hi Hisense customer, thank you for your interest in our Hisense 55U65QF. This model is a fire TV; you will need an amazon account created.

  Answered 4 days ago by HisenseProductExpert

  
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Q: QuestionDoes the 55 U6 have a ADS (ips) or VA panel?

Asked 2 weeks ago by Smoothy.

• A:Answer Hi King, Thank you for your interest in the Hisense 55U65QF. Yes, this model tv has a display VA panel. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionCan you download the spectrum TV app on this TV?

Asked 2 weeks ago by BB.

• A:Answer Hello BB. Thank you for your interest in the Hisense 55U65QF. Yes, the Spectrum TV app is available on Amazon Fire TV devices, including 55U65QF smart Fire TV. You can download it directly from the Amazon Appstore to stream live TV and on-demand content, provided you have an active Spectrum TV subscription. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thank you, Harley with the Hisense Support Team.

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a sleep timer, to turn off after a certain time?

Asked 3 weeks ago by DebbieP.

• A:Answer Hi Debbie! Thank you for your interest in the Hisense 55U65QF. This TV has a sleep timer and its duration Options are available in increments of 5, 10, 15, 30, 60, 90, 120, 150, 180, and 240 minutes. It does not have a on timer. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionCompatible with Roku?

Asked 2 months ago by Ellen.

• A:Answer Yes , but you not need sytem fire tv its better

  Answered 1 month ago by RonaldSuarezVerified Purchase

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Q: QuestionDoes this tv have halo blocking or anti glare screen!

Asked 2 months ago by newman.

• A:Answer Hi Newman, thank you for your interest in the Hisense 55U65QF. The TV features Mini-LED backlighting with Full Array Local Dimming. This helps to prevent halos. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionCan it be wall mounted

Asked 2 months ago by G.

• A:Answer Yes!

  Answered 1 month ago by AnnJVerified Purchase

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Q: QuestionI havent been able to figure out how to put it in “game mode pro” or how to access the game bar and the main reason I bought it is for those features so if anyone can help please do because I’ve navigated pretty much every setting and I can’t figure it ou

Asked 2 months ago by Freeballing619.

• A:Answer Hi Freeballing619, thank you for your interest in the Hisense 55U65QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionIs it 1ms or less?

Asked 2 months ago by RonS.

• A:Answer Hi Ron, thank you for your interest in the Hisense 55U65QF. The response time for the TV is 13.1 milliseconds for 4K @ 60Hz and 4.6 milliseconds for 1080p @ 120Hz. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the input lag on this TV for gaming purposes? Is 144 hz supported while in 4K resolution??

Asked 2 months ago by BeastModeFoo.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 55U65QF. The TV supports game mode which reduces input lag. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: Questionthe model purched jan 2022 55U6G does it have blue tooth capabilities and is it a SMART TV

Asked 3 months ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 55U6G. Yes, this is a Smart Android TV, and it supports Bluetooth. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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