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Questions & Answers

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Page Showing 101-120 of 184 questions
  • QuestionDoes this tv have an app store to add new apps or is it filled with preloaded apps only?

    Asked by Cj.

    • Answer Hello CJ, Thank you for your interest in the 65H6570F. The television does come with preloaded apps however there is also the Google Play Store on the unit which you can use to download additional apps. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan this tv be mounted on a wall?

    Asked by AROD.

    • Answer Hello Arod, Thank you for your interest in the 65H6570F. You are indeed able to have the unit wall mounted. The unit can be wall mounted using a wall mount that supports the 400x400 VESA Pattern. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • Questiondoes this tv have optical output

    Asked by mike.

    • Answer Thank you for your interest in the Hisense 65H6570F. Yes this television has an optical output known as digital audio output. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes this tv connect to all three wireless bands? 2.4,5.0,5.8. I have a 32 in this model series and it only connects to the 2.4 band.

    Asked by mike.

    • Answer Thank you for your interest in the Hisense 65H6570F, Yes the 65" television will connect to all three wireless bands. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes this tv have a headphone jack or other analog audio out jack?

    Asked by Mxux.

    • Answer Thank you for your interest in the Hisense 65H6570F. Yes television has a Earphone Jack and a digital audio output (Optical). Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionThere is a gap between bottom of the bezel and display panel on left but no gap on both side and upper Light comes out through the gap doesn't bother for viewing but I worry that dust can get into the panel through it.

    Asked by peterrabbit.

    • Answer Same problem for me in service centre it's not issue Telling

      Answered by Anonymous

  • Questioncan this smart tv need to be wireless for my internet.

    Asked by Anonymous.

    • Answer Thank you for your interest in the 65H6570F. With this specific unit you can connect to the internet using either the WiFi(wireless) or the LAN(wired) connection. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIs Hisense a Best Buy store brand? If so, who is the manufacturer?

    Asked by Turbo.

    • Answer Hisense who owns Hisense is a Chinese manufacturer. They also sell TV’s under the brand name Sharp and Toshiba.

      Answered by Houpor

  • QuestionDoes this TV have Prime video app?

    Asked by Anonymous.

    • Answer Thank you for your interest in the 65H6570F. Yes you are able to download the Prime Video app from the Google Play Store along with other of your favorite apps. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWho is the manufacturer of this TV?

    Asked by Cathy.

    • Answer Thank you for your interest in the Hisense 65H6570F. The manufacturer for this television is Hisense. Thank you for your interest in Hisense USA if you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionI realize this is a Chromecast device, but on the pre-installed Apps, does it direct stream or do you have to "cast" to those as well? Also, can anyone list which ones are pre-installed?

    Asked by Rdzfan.

    • Answer Thank you for your interest in the 65H6570F. You can direct stream from the apps or you can cast to the television from another device that you may be using. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan this tv be mounted and stand legs removed?

    Asked by AJ.

    • Answer Hello AJ, Thank you for your interest in the 65H6570F. Yes you can remove the legs and mount this television using a wall mount that supports the 400 x 400 VESA Pattern. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan I buy the TV and it will be shipped to Nigeria for me

    Asked by Danny.

    • Answer Thank you for your interest in the Hisense 65H6570F, Unfortunately all our products are designed and shipped to the US market. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes it work with Alexa?

    Asked by Olly.

    • Answer Thank you for your interest in the 65H6570. Yes the television does with the Amazon Alexa. You can find the Amazon Alexa settings under Device Preferences under the Settings menu. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionBought another tv that had to be hooked up to internet by cable. Is this wireless?

    Asked by Wireless.

    • Answer Thank you for your interest in the 65H6570F. Yes you are able to connect this television to the internet wirelessly as the television has built in WiFi. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIs this tv wall mountable

    Asked by Ick.

    • Answer Thank you for your interest in the 65H6570F. Yes you are able to mount the unit using a wall mount that supports the 300×200 VESA pattern.If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIs this tv comparable with Xfinity cable & remote

    Asked by Mick.

    • Answer Hello Mick, Thank you for your interest in the 65H6570F. Yes you are able to connect your cable to the television using the HDMI connection. As for the remote compatible with the unit you would need to contact Xfinity for assistance with setting up the remote. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • Questionwhat settings should i have to get the best 4k quality?

    Asked by mel.

    • Answer Thank you for your interest in the Hisense 65H6570F, This television has the capabilities of 4K in HDMI 1 & 2 and also if there is a 4K content being displayed on some of the internal applications such as Netflix. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • Questionanyone have experience using the 65" as a secondary monitor? viewing still photographs not using for video

    Asked by Anonymous.

    • Answer Thank you for your interest in the 65H6570F. Yes you are able to use the unit as a monitor. The unit can be connected to the other device using the HDMI or AV connection depending on the device you are using. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan I put this on my wall mount

    Asked by Anonymous.

    • Answer Thank you for your interest in the Hisense 65H6570F, Yes you can mount your television to the wall with screw size of M6 and Vesa pattern of 300x200. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert