“Has anyone else had an issue with this TV disconnecting from the internet ? We have tried it using Ethernet and WiFi and it intermittently disconnects every 20 minutes or so. I'm running some checks on the router now, I hope its not the TV.”
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Thank you for your interest in the 65H8F. We are sorry to hear that you are having issues with your unit disconnecting from the internet. In our experience, moving the TV closer to the router, and resetting the router are potential fixes for this issue. You can can also try doing a factory reset on the unit, a factory reset can be done by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box.If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
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