Questions & Answers

Q: QuestionWhat is the distance between the legs on this TV? The spacing distance? Thanks <><

Asked 6 years ago by Mike.

• A:Answer Hi John! Good question. The H8F legs, which have a helpful and unique attribute for anyone with limited space, can be mounted in either of two sets of holes on the bottom of the H8F. The two far holes make a footprint of about 56 inches. The two holes closer to the center give the TV a footprint just 32 inches wide, so it will fit on a surface not many 65" TVs will!

  Answered 6 years ago by HisenseProductExpert

  
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Q: Questiontrying to decide which Hisense set to buy...is this the newest model series as there are no reviews? is the android OS significantly better or worse than Roku sets previously offered?

Asked 6 years ago by Damon.

• A:Answer Hi Damon! Deciding when there are so many good choices is tough, isn't it? This TV is tied for my favorite at the moment with the Hisense H9F. Both are great TVs, the H9F adding a few premium features you may or may not need. This TV is one of the newest Hisense models released at best buy, but the 55" variant has been for sale a bit longer. Check out those reviews for comparison. Android vs. ROKU? That's an ongoing argument amongst many. Good news is we make both, and really, it's just personal preference.

  Answered 6 years ago by HisenseProductExpert

  
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Q: QuestionIs anyone else having issues with giving "hey, Google" commands to the H8f through external Google assistants (home hub, home mini, Google phone app, etc.)? So far I can only change the volume; I CAN'T turn TV on, off, fast forward, etc.

Asked 5 years ago by Cj.

• A:Answer CJ this is very interesting as all of the commands should work and not just some. We would love to learn more information about this by giving us a call at 1-888-935-8880.

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan this unit down load APKs are APP off the net? Thanks Frank

Asked 5 years ago by Frank.

• A:Answer I've been able to side load apps to my hearts content with no problems. You can also enable developer settings / ADB debugging.

  Answered 5 years ago by ShellDude

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Q: QuestionCan you download apps that are not from google play?

Asked 5 years ago by Rob.

• A:Answer YES -- I think they're are just telling you no because they don't want to have to support side loaded installations. Works fine.

  Answered 5 years ago by ShellDude

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Q: QuestionCan this tv be mounted on the wall because I don’t see any screw holes on the back? Thank you.

Asked 6 years ago by InfernoMatt.

• A:Answer Hello, thank you for your purchase of the 65H8F! Yes, this TV is wall mountable, the screw holes are on the back of the TV, setup in a 400x200 pattern, and it uses M6 sized screws.

  Answered 6 years ago by HisenseProductExpert

  
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Q: QuestionI have misplaced the screws for the legs and cannot seem to find what screws will work. What screw size do the legs need?

Asked 2 years ago by James.

Q: QuestionWe have been having issues with slowness is there a way to make the TV work faster. It took 15 mins to get one app to play a show (we only have 5 apps that we use on the tv)

Asked 4 years ago by Taylor.

Q: QuestionWhat is the overall measurement of this tv.

Asked 4 years ago by Charlie.

• A:Answer Hello Charlie, Thank you for your interest in the Hisense 65H8F. The TV Dimension (Without the stand) is 56.9”L x 32.8”H x 3.0”W and (With the stand) is 56.9”L x 35.6”H x 11.0”W. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 4 years ago by HisenseProductExpert

  
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Q: QuestionIs this tv weatherproof? Can it be outside on a screened porch?

Asked 5 years ago by SamB.

• A:Answer Hello Sam, Thank you for your interest in the 65H8F. No this television is not waterproof is not recommended for outside use as this would void the manufacturer's warranty. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have mirroring/casting. I have an Ipad with appletv app that I would like to cast/mirror onto the tv.

Asked 5 years ago by Eme.

• A:Answer The TV has built-in Chromecast so you can cast from the chrome browser on the iPad, but no AppleTV casting. You may need an AppleTV or an HDMI adapter for the iPad.

  Answered 5 years ago by AdamEVerified Purchase

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Q: QuestionIs this tv compatible with Airplay orAirplay 2 or Airplay usage and googlecast?

Asked 5 years ago by Zain124.

• A:Answer Hello Zain, Thank you for your interest in the Hisense 65H8F. Regrettably, Apple Airplay is not supported on our television. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHello I bought the TV couple days ago. I am having issues connecting my HDMI cable box from verizon ? My PS4 connects perfectly fine but when I click the cable box it says no connection or weak signal ?

Asked 5 years ago by Cable.

• A:Answer We have it connected to our Direct TV box and it does the same thing. It takes a couple of seconds but then connects but not sure what is going on. It does keep doing it and we have checked our connection.

  Answered 5 years ago by MattyVerified Purchase

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Q: QuestionHow much is this TV with tax

Asked 5 years ago by Mick.

• A:Answer Hello Mick, Thank you for your interest in the Hisense 65H8F, For the cost and tax, please visit the local retailer. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this have Chromecast built in?

Asked 5 years ago by SteveM.

• A:Answer Yes

  Answered 5 years ago by MachVerified Purchase

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Q: QuestionWhat is the streaming CPU type & speed and can the ROM be augmented via USB? What type memory, DDR2.DDR3, etc.

Asked 5 years ago by Zeus.

• A:Answer Hello Zeus, Thank you for your interest in the 65H8F. The streaming CPU is Quad Core ARM CPU 1.5GHz, the ROM could be expanded by adding USB flash drive and the unit has DDR3 memory. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes the Bluetooth pair up with Bluetooth speakers or a soundbar?

Asked 5 years ago by AB61.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H8F. Yes the television can be paired with a Bluetooth speaker or a soundbar. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the memory capacity (RAM and ROM), android version, CPU type, CPU speed, can the ROM be augmented via USB, and which web browser is preinstalled?

Asked 5 years ago by GoodFoot.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H8F. The RAM for this model is 1.5GB and the ROM is 8 GB, the Android version is 9.0, as per the web browser it is an available app for download. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan you browse the web with this TV?

Asked 5 years ago by Sparky.

• A:Answer Hello Sparky, Thank you for your interest in the 65H8F. Yes you would be able to browser the internet using the web browser that comes with the unit. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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