“Hello I bought the TV couple days ago. I am having issues connecting my HDMI cable box from verizon ? My PS4 connects perfectly fine but when I click the cable box it says no connection or weak signal ?”
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We have it connected to our Direct TV box and it does the same thing. It takes a couple of seconds but then connects but not sure what is going on. It does keep doing it and we have checked our connection.
Sorry, there was a problem. Please try again later.Make sure you have that input set as a HDMI input. It sounds like it's currently set as a coax input instead.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 65H8F and for taking the time to provide us with a feedback. We're so sorry that your not getting no signal from the cable while connected via HDMI, please perform a factory reset by going to settings>>device preferences>>factory reset. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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